About Jumeirah And Jumeirah At Saadiyat Island Resort

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

A landmark property for the Emirate, Jumeirah at Saadiyat Island offers 293 rooms and suites facing the sea, showcasing views from either a private balcony or garden access room, with an extended patio and outdoor space. This luxury beach front hotel embodies the beauty of the ocean – the stylish contemporary architecture is decorated with marine themed touches that bring the outside world to life. Home to eight restaurants and bars, Jumeirah at Saadiyat Island has plenty of dining options including an all-day dining venue, two signature restaurants, a lobby lounge and bar, a pool and beach bar and a sports lounge. Guests can also explore the 400 metre public beach and three swimming pools. Jumeirah at Saadiyat Island was developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan’s Projects Department.

About The Role

An opportunity has arisen for a Guest Service Assistant – Telecommunication to join our Front Office department in Jumeirah at Saadiyat Island Resort. The main duties and responsibilities of this role are:

Be efficient in assisting guests throughout their stay with any requirements.
Ensures that the Guest Services Desk is manned, operationally prepared, and stocked at all times.
Maintains the privacy of all guests by ensuring that no details of the guest are disclosed to anybody.
Update all information given by guests on the Registration Card on check-in into the Front Office PMS System in a timely matter and making sure that all required information has been provided.
File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks.
Neatly file registration cards of departed guests by date and in alphabetical order
Log and keep the immediate supervisor fully informed of all challenges, negative feedbacks or unusual matters of significance.
To introduce guests to the Hotel’s Loyalty Club Programme

About You

The ideal candidate for this position will have the following experience and qualifications:

College diploma or Equivalent
At least 1 year of experience in a similar role
Communication skills
Written, reading and spoken skills in English
Critical thinking skills
Microsoft package software
Hotel Software skills

About The Benefits

This position offers a highly competitive salary and package which includes; fully furnished shared accommodation/live out allowance, free transport to and from your place of work if company accommodation provided, uniform, laundry services, meals during working hours, bi-annual flight ticket allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates

Primary Location

United Arab Emirates (AE)-Abu Dhabi-Abu Dhabi

Job

Front Office

Job Posting

Sep 4, 2022, 6:06:17 PM