BENEFIT OFFICER

Cardiff Council is looking to recruit highly motivated individuals to assess customer’s entitlement to benefit & grant schemes.

The Benefit Officer posts will be a 6-month temporary contract.

Full training will be provided and will give successful applicants a wide range of useful skills and experience. You will gain experience of dealing with customer enquiries by telephone and in writing. You will also be trained to use various IT systems.

There are no formal qualifications required however experience of working in a Benefits or advice environment is essential. The successful applicants will have good communication skills and the ability to adapt and learn quickly. A positive and customer focused attitude is essential as is the ability to work to targets and deadlines.

This vacancy is suitable for post share.

Internal candidates who wish