The Kraft Heinz Company
No matter the brand, we’re united under one vision To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do join our table and let’s make life delicious!
Our Culture of Ownership, Meritocracy and Collaboration
We’re not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.
As part of Kraft Heinz, you’re supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.
Description & Requirements
We have a great opportunity for an enthusiastic Bachelor or Master student who is interested in making a difference in our Customer Excellence team in Amsterdam!
The position
The Customer Excellence team is part of our S&OP department and plays a critical role in the cycle of bringing our beloved brands to the fridges of our consumers! The main mission of the team is to ensure excellent deliveries to the customers (e.g. Albert Heijn- Jumbo and Aldi)- and is responsible for optimizing the deliveries together with the logistics team- and safeguarding and improving the service levels to customers.
Being an intern at Kraft Heinz- you get your own portfolio- projects and responsibilities. You will get the chance to learn everything about Kraft Heinz- not only about the business but you will also get to know the people! You will find yourself in an energetic- multifaceted and international team- where you will be working as an equal business partner from day one. We are looking for someone who is upbeat- ambitious and driven.
Responsibilities & Tasks throughout the role include
- Communication towards customers and internally towards stock positions (when are we out of stock- when are we back in stock?)
- Communication with customers- internal communication about stock with team members.
- Connecting special stock to orders (right stock to right customer at the right time);
- Back-up supporting the customer service team locally; latest data is available on stock levels.
Qualifications
Job requirements
- Bachelor/Master- preferably in a field related to the positions (e.g. Supply Chain).
- Strong proficiency in both Dutch and English
- You are enrolled at a university for at least 50% of the internship duration.
- Strong communications skills and ability to work with data and maintain a high level of accuracy
- Strong excel skills are appreciated.
NOTE EU working rights are required (Either you have EU Citizenship or you are studying in the Netherlands)
Professional Attributes
- Interpersonal Skills At Kraft Heinz you’ll easily be exposed to senior management- no matter your level. Therefore- it’s important you have excellent communication skills- to deal with all kinds of different team members.
- Curiosity- positivity & passion You’re curious- positive and enthusiastic. People know you as the driver of the team.
- Time Management Skills Time management has no secrets for you. You’re organized- structured and always have an overview of all the deliverables.
- Phenomenal teammate You’re a standout colleague- which means you’re sometimes a leader- sometimes a follower but always working towards the same common goal together with your teammates.
Recruitment process CV selection based on eligibility requirements Online Pymetrics assessment Online Pymetrics video interview Online Screening Interview via Microsoft Teams Online Hiring manager interview Amazing internship opportunity that can kickstart your career!What We Offer You
- Program start date 15 March / 1 April 2022
- Duration 5 or 6 months
- Allowance 625 euro per month (40hrs- 5 days) & full reimbursement of travel expenses
- Location Amsterdam
- Minimum availability 4 days a week (32 hrs)
- Become a part of a close intern community as well as a young and ambitious work environment (including online)
- As a Kraft Heinz intern- you’ll be the owner of your own projects and especially of your own career. At Kraft Heinz- we provide the playing field. You change the game. Are you up for the challenge?
COVID-19 update Like any other company- Kraft Heinz has been affected by the regulations surrounding COVID-19. Currently- the Amsterdam office offers a limited number of workspaces to guarantee employee safety. In line with the upcoming government recommendations- Kraft Heinz is transitioning to a hybrid way of working in the near future.Kraft Heinz has adapted well to the COVID-19 restrictions and there is currently an online-onboarding day as well as an online hand-over period. You will receive the full allowance and a company provided laptop- as well as reimbursement to enhance your work from home environment. Please note that this might change as we transition into the new ways of working.
Contact
For any questions regarding these positions or the application process- please feel free to contact
To apply for this job please visit careers.kraftheinz.com.