Director of Donor Engagement and Planned Givi

Director of Donor Engagement and Planned Giving

The Director of Donor Engagement and Planned Giving is responsible for overseeing a $4 million+ major gifts individual giving program as well as planned giving. Responsibilities include setting strategic direction and overseeing execution of all stewardship and solicitations for $5,000+ annual supporters, supervising a team of four, and serving as a front-line fund raiser with a personal portfolio of high-capacity supporters.

Make a real difference for those in need as our Director of Donor Engagement and Planned Giving. As a vital team member in the fight against hunger, you will receive competitive pay, medical, dental, vision, 401k, paid life insurance, holiday pay, and paid vacation and sick time.

The Director of Engagement and Planned Giving:

• Approaches major gifts through a donor-centric perspective in order to achieve a high level of donor satisfaction and engagement.
• Develops strategic direction for the major gifts department, including financial projections.
• Creates strategic direction for institutionalizing and growing the planned giving program.
• Analyzes past years’ major gift results and makes recommendations for strategies to improve return rates across donor levels.
• Supports the Vice President of Development in preparing for current and future capital funding needs.
• Manages a portfolio of up to 80 qualified individual major donors (cumulative annual giving of $5,000+) by identifying, qualifying, cultivating, engaging, soliciting and stewarding those donors.
• Sets individual fundraising goals for each major donor as well as annual and multi-year financial targets for the major donor revenue stream.
• Develops personalized stewardship and solicitation strategies for all qualified major donors.
• Develops special opportunities (e.g. programmatic and capital) to secure additional gifts above and beyond donors’ annual giving levels.
• Assesses opportunities for transformational gifts and forms individual plans to connect donors’ passions and interests with the work of CFBNJ.
• Engages donors through multiple communication methods including phone calls, emails, hand-written notes, letters, informational materials, and face-to-face meetings.
• Oversees smaller (e.g. 20-30 people) donor stewardship and cultivation events at the FoodBank, a Board Member’s home, or other location (e.g. Kings Cooking Studio).
• Engages the major donor community at signature FoodBank events and activities.
• Works with the organization’s Board of Directors, President and CEO, senior leadership team and other personnel.
• Oversees implementation of planned giving program and coordinates the Planned Giving Committee that includes Board and non-Board members.
• Oversees coordination of the Real Estate Advisory Council and associated real estate activities in conjunction with Board and senior staff.
• Supervises four direct reports — Donor Engagement Officer (2) and Development Associate (2) — who are part of the donor engagement team.
• Drafts job descriptions, sets priorities for each role, and hires and trains new staff.
• Monitors staff performance including mid-year conversations and annual performance reviews.

Qualifications:

• Minimum ten years of effective fundraising experience, with demonstrated success in major gifts fundraising.
• Strong organizational skills and the ability to communicate effectively, think strategically, prioritize and meet deadlines.
• Computer fluency in MS Office, Salesforce (strongly preferred), web applications, and knowledgeable about the role of technology and electronic communication in fundraising.
• Understanding of the record-keeping and stewardship systems that support a successful donor relations program.
• Excellent communications (written and verbal) and presentation skills.
• Ability and willingness to participate in events outside the workday schedule.
• Must possess personal vehicle and valid driver’s license and be willing to travel as necessary.
• Knowledge of New Jersey philanthropy a plus.

Education

Bachelor’s degree required; Master’s degree a plus.