This is part-time position – 20H/Week

Join our Complaint Management & Prevention (CMP) team as a “Working Student”. You will be working alongside our Operations team inside of the CMP department assisting with a variety of tasks. Our CMP is working with almost every department within N26, that’s why it’s a good place to get to know N26 as a whole in a short period of time.

In This Role, You Will

• Perform usual administrative and back-office tasks ensuring information and documents are organized and easily accessible
• Collaborate in creating and supporting teamwide projects
• Support to setup workshops and offsites and training material
• Assisting in reporting related tasks and helping to analyze data for further insights
• Contributing in organizing the team virtual space using different tools
• Communication with different stakeholders from different departments
• Assisting in additional tasks as specified by your line manager

What You Need To Be Successful

Background

• Currently enrolled in a Bachelor’s or Master’s program in Business, Law, Economics, etc.
• Ideally, already gained first working experience (preferably in the area of banking / financial services or consulting)

Skills

• English (mandatory, fluent) + German and/or Spanish and/or French and/or Italian would be a plus
• Eager to learn and work closely together with the team members of the CMP.Operations team
• Strong interpersonal, analytical and problem-solving skills
• Interest in project management
• Excellent organizational and time-management skills, strong desire for structure
• You don’t accept the status quo and are always looking for ways to improve and optimize
• You are a problem solver with good judgement and detail-oriented
• Team player who likes to work in a highly motivated team and with a high degree of autonomy
• Ability to quickly understand new and complex topics
• Willingness to go the extra mile to get ideas and find solutions proactively

Traits

• Actively help yourself (and others) to be successful
• Continuously learn and challenge the status quo
• Think globally, act locally
• Strong bias for action
• Give and receive open, direct and timely feedback

Who We Are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We’ve eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

Founded in 2013, N26 now has 7 million customers in 25 markets. Our talented team works across 8 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna, New York and São Paulo.

Sounds good? Apply now for this position.