Tŷ Hafan
We have a great opportunity for an experienced Administration Manager and PA to join our friendly team at Tŷ Hafan.
About the role
We are pleased to offer an exciting opportunity for an experienced Administration Manager to join our Clinical Governance and Service Development Team at our beautiful children’s hospice, located a short distance from Cardiff on the picturesque Vale of Glamorgan coastline.
The Care Services Administration Manager role is an integral part of Tŷ Hafan management team, overseeing the central administration team who provide a service for all departments within the Hospice. The role also provides PA support for the Senior Management Team involving diary management, minute taking, and Clinical Governance compliance.
The role is full time over 37.5 hours per week, providing managerial on site cover Monday to Friday.
About Tŷ Hafan
Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers respite, care and support to children and young people with life-limiting conditions across Wales. We support them and their families at our hospice in Sully, in the community and in their homes. As a charity we greatly value the input, contribution and commitment of our many volunteers and supporters, without whose support we would not be able to provide the services we do to children and their families. Our families describe us as ‘a lifeline’ as we enable them to create precious memories with their children during their short lives, as well as at end of life and beyond.
Our Vision is a Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values are Demonstrating compassion, providing excellent service, working together and taking ownership.
About You
As the ideal candidate you will be personable and approachable with excellent communication and interpersonal skills. You must have experience in an office supervisory role and be able to confidently carry out a range of administrative duties. A proactive attitude to work is essential, and you will be adapt at problem solving, being able to think on your feet when necessary.
Experience in patient record management, and a knowledge of relevant legislation including the Data Protection Act, Freedom of Information Act, Caldicott Guidelines, and upholding organisational policies relating to confidentiality and access to records is also a requirement.
Flexibility is key to providing optimum support to the team when needed.
The benefits of working for Tŷ Hafan include:
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
- Group Personal Pension Scheme with an employer contribution of 5%
- Life assurance (death in service benefit)
- Wellbeing support including our employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Staff complimentary therapy and yoga sessions offered regularly.
- Cycle to work scheme
- Technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
- Subsidised meals, prepared daily by our dedicated catering team
- Free on-site secured parking.
For further information and to apply, please visit our website: https://careers.tyhafan.org/vacancy/care-services-administration-manager-548214.html.
Please note this role is subject to the outcome of a DBS (Disclosure and Barring Service) Enhanced Disclosure check and two satisfactory references.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
To apply for this job please visit careers.tyhafan.org.