Programme Support Officer

About Bahar

Bahar Organization is an independent non-profit and non-governmental organization that provides humanitarian aid to vulnerable people without any discrimination in all its forms. BO is operating to respond to the needs and basic requirements of the humanitarian crisis in Syria in the middle of the affected communities caused by the conflict the basic principles of BO’s activities are to enhance the basic living standards of the affected population by delivering humanitarian aid based on the needs.

Purpose of the position:

Based in GZT, the Prt and Edu Program Support Officer contributes to all facets of technical and non-technical project implementation. This involves supporting preparation, planning, organization, and coordination with all supporting departments to ensure the smooth and timely execution of project activities aligned with the work plan. Moreover, the officer assists in regularly documenting each step of the project implementation. Additionally, they contribute to monitoring and overseeing the technical dimension of protection and education activities while providing necessary technical support.

Job Duties and Responsibilities:

Communication and representation

• Representing Behar’s organization in working group meetings, trainings, and workshops.
• Participating in donor meetings and communications, as well as coordinating with protection and education partners and actors, and other stakeholders as needed.
• Appropriate coordination with support/operations departments including the liaison team to ensure quality and timely implementation of the project’s activities.

People management

• Following the project field team and providing them with regular administrative and technical support.
• Facilitating regular meetings with the field team to monitor the implementation and provide support to ensure adherence to SOPs and guiding principles.
• Daily follow-up with the program team on implementation of project activities, challenges, concerns, and other updates related to service delivery.

Program management and development

• Support in developingadapting IEC materials, and M&E tools with the program coordinator.
• Support the program coordinator in building the capacity of the teams and introducing them to the reporting tools and approach.
• Preparing regular 4Ws reports, media documentation, and any other reports requested by the donors or clusters.
• Updating project activities work plan regularly and sharing it with the respective supporting departments and parties.
• Full and comprehensive documentation of all the program activities according to the department-adapted approach.
• Submission of PIRs and following up with the supporting departments on the materials and actions needed.

Academic Qualifications and Professional Experience & Skills:

• Bachelor’s degree in arts or literature, psychosocial support, socio-economic, Business Administration, International Development, Community Development, or related discipline
• Minimum of 2 years work experience in protection and education programming.
• Experience with INGO is an advantage.
• Experience in managing field teams remotely.
• Ability and experience in writing narrative reports in English.
• Good command of Excel, word, and other office applications.
• Ability to work and make decisions related to the project with limited supervision.
• Transparency, Problem-solving, and team working skills.
• Turkish national
• Language proficiency: Upper-Intermediate (reading, writing, and speaking) English and Arabic
• MS Office proficiency
• Ability to transfer gained skills to other staff.
• Ability to work in a multi-cultural and multi-ethnic environment with respect for diversity.
• Adhering to the organization’s vision, mission, goals, and objectives; commitment to humanitarian principles and actions.
• Knowledge and familiarity with the humanitarian sector and coordination mechanisms.
• Ability to prioritize tasks and to synthesize.
• Strong attention to detail and high level of organization.
• Good presentation and communication skills.
• Good interpersonal skills and ability to work under pressure.
• Good organizational skills including attention to detail and multitasking skills.

Safeguarding & Ethics:

• Bahar is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves professionally, respect local laws and customs, and adhere to the Bahar Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.