Zegna
Why Join Us
The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. We’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
Your Opportunity
As Customer Service Specialist you will be part of our team to be the point of contact in a B2B environment.
You have a caring attitude, understand customer centricity and the ability to translate customers needs into effective solutions.
12 months fixed-rerm role.
How Will You Contribute
You will manage, under the supervision of a coordinator, the following activities:
Customers orders portfolio management
Orders Entry
Work with internal partner functions (Logistics/Credit/..) to deliver solutions to customers problems
Orders portfolio fulfillment
Customer data management
Communication to customers
Who You Are
You are either an accomplished professional or at the start of your career, either way you are a good team player willing to growth in a dynamic environment.
You Have
Bachelor’s Degree in Languages, Economics
Excellent English and Italian
Excellent written and verbal communication skills
Ability to work under pressure
Problem solving and focus on results
Ability to interact with business functions and customers
Excellent organizational and technical skills
To apply for this job please visit careers.zegnagroup.com.