Wye Valley NHS Trust
We are searching for an experienced Administration Assistant to join our vibrant team at Wye Valley NHS Trust in Hereford HR1.
Growing your career as a Full Time Administration Assistant is an incredible opportunity to develop exceptional skills.
If you are strong in presentation, people management and have the right personality for the job, then apply for the position of Administration Assistant at Wye Valley NHS Trust today!
To provide a high standard of administration duties within the Occupational Health Team (Health@Work Department) in order to deliver a fully comprehensive service to Wye Valley NHS Trust, Council, Hoople, and External Clients.
Liaise with all clients as a first point of contact before transferring to the appropriate person for action.
Undertake aspects of administration work within the Health@Work department including reception duties, general office work, typing and assisting the Office Manager with duties within scope.
Maintain a high standard of organisation for daily clinic sessions, including ensuring computerised appointments and records are accurate and regularly updated in accordance with the GDPR 2018.
Ensure all reports and correspondence are placed in patient’s notes and filed in the appropriate filing cabinet.
As first point of contact when dealing with sensitive issues, act in a diplomatic and empathetic manner.
Photocopying of reports and correspondence.
Maintain Patients notes in accordance with Occupational Health Procedures and the Equality Act 2010
Provide a high standard of computer literacy to the Health@Work Department staff.
Maintain confidential health records using OH data base and carry out ongoing quality auditing of system
Maintain confidentiality at all times
Inputting data accurately and efficiently
Be responsive and pro-active to ensure the smooth running of the department
Booking and changing appointments on the electronic system, sending appointment letters and organising appointments
Answering the telephone and booking appointments
Recording clinic data
Ensuring notes and clinics are ready for the next session.
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.
More than 3,000 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”
Our values – Care, Accountability, Respect and Excellence – are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.
To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.
All NHS workers in England who have face to face contact with patients are encouraged to fully vaccinate against COVID 19. Please carefully consider this requirement when applying for this position.
Company Benefits
Company offers great benefits
Advancement opportunities
Advantageous package
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