Worship Experience Program Associate

Alfred Street Baptist Church (ASBC) is excited to announce our search for our Worship Experience Program Associate. Our church has over 10,000 members and continues to grow “Building Disciples to Win the World for Christ.” ASBC has over 80 ministries to meet member needs. We seek top performers who can advance the work of the Lord. We seek people who have much to offer and are dedicated servants of God. We also seek those individuals who are upbeat, loyal, resourceful and are dedicated to working to fulfill our mission.

The full-time Worship Experience Program Associate will work under the direction of the Worship Experience and Ministries Director. The Alfred Street Baptist Church (ASBC) seeks a creative, self-motivated individual to join our team as a Worship Experience Program Associate. This person will play a key role in coordinating registration for our weekly services. We are looking for a detail-oriented individual to join our team to support the visitor-management software database. The responsibilities of the Worship Experience Program Associate include data management, directory updates, event attendance tracking and report generation.

A successful Worship Experience Program Associate should have strong database skills and attention to detail. Ultimately, a top-notch candidate should have excellent project management, analytical, and decision-making skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work closely with the Director of Worship Experience and Ministries in developing and executing a comprehensive event planning strategy for onsite worship services;

• Utilize visitor-management software to oversee database input and maintenance, directory updates, weekly tracking of attendance and waitlists, maintaining church records, and generating reports for church leaders.

• Manage the onsite help desk to provide support during worship service on Sunday.

• Volunteer Engagement:

• Oversee volunteers, including ushers, greeters, and worship service coordinators to ensure first-time visitors have a great worship experience.
• Train volunteers on church guidelines, policies, and procedures for in-person and virtual services.
• Schedule volunteers for worship services and ministry events

• Coordinate with IT staff to troubleshoot event database matters.

• Provide general administrative support for the team, as needed.

MINIMUM QUALIFICATIONS:

• Embrace and adapt to growth, change, innovation and creativity.

• Use appropriate judgment in the areas of discretion, sensitivity and leadership.

• Ability to create positive working relationships with a diverse group of people and volunteers including gender, ethnicity, age, sexual orientation, culture and skill level differences.

• Strong work ethic and commitment to excellence.

• Proficiency in Microsoft Office Suite and ability to process and manage data and lists in Microsoft Office Suite and Adobe software.

• Strong organizational skills and an ability to maintain a system of tracking, monitoring, and prioritizing tasks and projects;

• Professionalism and demonstrated commitment to consistently high-quality, thorough work;

• Ability to work closely and cooperatively (with grace under pressure) with a variety of internal constituencies.

• Successful candidates will be a creative self-starter who can work independently.

• Willingness to take on multiple responsibilities on a project.

• Ability to maintain confidentiality of work records.

CORE COMPETENCIES REQUIRED:

• Problem Solver: A problem solver identifies concerns, problems or potential areas of concern in a timely and accurate manner and resolves them effectively.

• Interpersonal Skills: Establishes good working relationships with all others who are relevant to the completion of work; works well with people at all levels of the organization; builds appropriate rapport; considers the impact of his/her actions on others; uses diplomacy and tact; is approachable; avoids communication triangles.

• Attention to Detail: Consistently attends to the many small pieces, which must be assembled into an organization as a whole; follows up on missing or out of balance items; resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to the smallest of details.

• Project Manager: Confidently oversees a project and creates and maintains an environment that guides the project to its successful completion.

• Integrity and Trust: Is seen as trustworthy by others; practices direct, honest and transparent communication; keeps confidences; admits mistakes; doesn’t operate with hidden agendas; responds to situations with constancy and reliability.

• Spiritual Maturity: Shows strong personal depth and spiritual grounding; demonstrates integrity by walking the talk, and responding with constancy of purpose; is seen by others as trustworthy and authentic.

EDUCATION, CERTIFICATIONS AND LICENSES:

The Worship Experience Program Associate requires the following:

• College degree in Business or related field is required.

• Five (5) to Seven (7) years’ experience in database management and/or event planning logistics.

• Database and computer software systems experience.

• Work experience in a church or non-profit preferred.

• Requires flexibility for evening and weekend responsibilities. Sunday hours required.

As a condition of employment, all employees hired after October 1, 2021 are required to be fully vaccinated for COVID-19 and able to provide proof of such vaccination.

APPLICATION PROCESS

Qualified candidates should submit a cover letter, resume, and list of three references using our online application system.

Equal Opportunity:

Alfred Street Baptist Church is an Equal Opportunity Employer and does not discriminate due to age, sex, religion, race, color, national origin, disability, marital status, veteran status, or any other factor prohibited by law.