As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 7,200 employees are working on this permanent challenge, at over 70 locations on all continents.

The Commercial Excellence team acts as the strategic business partner to the sales organization reporting to the President of the Bruker Daltonics GmbH & Co. KG. The team supports the business by optimizing the go-to market approach, enabling back-office processes, striving to improve existing commercial processes, and implementing functionalities into our Customer Relationship Management tool (Salesforce).

Aufgaben/Verantwortlichkeiten

• Administration, configuration and implementation of functionalities and applications in our Customer Relationship Management tool (Salesforce.com)
• Support managing and answering ad-hoc requests from the commercial team (e.g, building reports, Salesforce.com guidance)
• Support Customer Master Data Management
• Analyze and improve existing End-to-End commercial internal and Go-to-Market processes and concepts, driving regular reviews and optimizations
• Design and integrate processes to meet commercial and operational business needs across the organization
• Establish market insights/analytics to generate more sales opportunities
• Harmonize training material for Salesforce.com and set up training environment

Qualifikationen

• Bachelor or Master student (minimum in 4 th semester) in business administration, informatics, or industrial engineering
• Demonstrated working effectively in teams
• Outstanding analytical skills, business sense and result-driven mentality
• Structured and accurate mode of operation, creativity and “out-of-the-box” thinking
• Energetic, strong communicator
• Fluent language skills in English