Whole of Syria : MEAL Officer – Amman

Fixed term | 6 months | ASAP

ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,600 national staff 400 international staff, ACTED is active in 38 countries and implements more than 500 projects a year reaching over 20 million beneficiaries.

ACTED Syria

Since 2012, ACTED has been implementing projects with vulnerable communities in Syria with a two-fold approach: ACTED provides life-saving support to vulnerable displaced persons, returnees, and host communities across Syria, through multi-sectorial rapid emergency services, and implements a wide range of resilience building interventions. Thus, ACTED has been able to strengthen its links with Syrian local communities and to develop an in-depth knowledge of local dynamics. A team of 900+ is currently working in Syria.

You will be in charge of

1. Monitoring and Evaluation

1.1 Implementation and Management of M&E Systems

– Contribute to the development and updating of the M&E country strategy, consolidation of the M&E work plan and M&E framework for all ongoing projects;

– Ensure that M&E observations/conclusions are taken into account and recommendations are incorporated into future concept notes, project proposals, and implementation plans;

– Implement M&E policies and procedures as outlined in ACTED’s standard M&E technical guides and ensure that tools are used as recommended;

– Contribute to the effective deployment of M&E collection and reporting systems for all staff and partners through trainings, site visits, manuals, and as many technical supports as needed.

1.2 Technical Systems Development

– Develop terms of reference and mission plans and conduct surveys, monitoring and evaluations;

– Develop analytical tools, methodology and data/information dissemination/use plans;

– Closely supervise data collection and ensure that data collection teams are organized and documented as necessary;

– Ensure that data collected is securely stored in databases;

– Measure and report qualitative and quantitative data on processes, outcomes, deliverables, impact, target and performance indicators for all projects;

– Provide data to Project Development teams for use in reporting;

– Contribute to donor project proposals and funding efforts.

2. Training

– Contribute to the proactive dissemination and use of knowledge gained through M&E activities to Project Managers, Technical Coordinators, and Project Development Managers and Officers;

– Contribute to organizing and facilitating training sessions to capture best practices and lessons learned.

3. Contribute to the Beneficiary Complaint Response Mechanism (CRM)

– Contribute to the implementation of the Beneficiary Complaint Response Mechanism (CRM) in line with ACTED’s standard CRM procedures;

– Oversee proper management of the central CRM database;

– Work on the understanding and ability of ACTED teams, partners and contractors to rely on beneficiary accountability and CRM procedures.

4. Other

– Participate in conferences and workshops related to M&E when possible and keep up to date on best practices and new knowledge in the M&E sector;

– Perform any other related activity as assigned by the direct manager.

Expected skills and qualifications

• University Degree in Political Sciences, Public Administration, International Affairs, Economics or a related field (anthropology, sociology, statistics)

• At least 1-2 years of professional experience in humanitarian and/or development organisations

• Experience with participatory appraisals and project cycle management encouraged

• Good organizational and communication skills with international and national staff and rural communities

• Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently and under pressure

• Excellent communication and drafting skills in English

• Knowledge of the region an asset

• Familiarity with basic office software programs

Conditions

• Salary defined by the ACTED salary grid depending on education level, expertise, security level and experience
• Living allowance of 300 USD
• Lodging and food provided in the ACTED Guesthouse / or housing allowance (depending on the contract lenght and country of assignement)
• Flight tickets in and out + Visa taken in charge by ACTED
• Provision of medical and repatriation insurances