Whole of Syria: Investigation Volunteer – Amman (Jordan)

volunteership | 6 months | ASAP

ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,600 national staff 400 international staff, ACTED is active in 38 countries and implements more than 500 projects a year reaching over 20 million beneficiaries.

ACTED Syria

Since 2012, ACTED has been implementing projects with vulnerable communities in Syria with a two-fold approach: ACTED provides life-saving support to vulnerable displaced persons, returnees, and host communities across Syria, through multi-sectorial rapid emergency services, and implements a wide range of resilience building interventions. Thus, ACTED has been able to strengthen its links with Syrian local communities and to develop an in-depth knowledge of local dynamics. A team of 900+ is currently working in Syria.

You will be in charge of

1.Investigation:

Support the Investigation Unit on investigations, ensuring they are executed in a sensitive and confidential manner and with the highest levels of efficiency and propriety, through the use of investigating tools and methodologies.

a) Country Investigation Unit Tracker Management:

• Contribute to the Country Investigation Unit tracker by logging in the allegations of fraud, misconduct, or violations of ACTED’s code of conduct received on the Hotline in a timely manner;
• Maintains complete confidentiality with respect to information acquired through the investigation process and all associated activities.

b) Assisting in low sensitivity level cases

• Jointly assess the sensitivity level of the initial alert directly with the Investigation manager and
  Investigation Officer.
• Provide initial reply on information provided as well as next steps suggested for low sensitivity level cases, under the supervision of the Investigation Unit.
• Assist in documentation review and review analysis for low sensitivity level cases;
• Contribute to the continuous improvement and update of transparency cases management methodology;

c) Reporting:

• Assist in drafting investigation reports for different sensitivity levels

d) Communications:

• Assist in creating awareness materials and support on arranging, following up on different trainings.

2. Other:

• Provide administrative support for the Investigation Unit;
• Provide support on the implementation of ACTED’s Conflict of Interest Prevention Policy;
• Perform any other related activities assigned by immediate supervisor;

3. Compliance & Ethics:

• Promote and encourage a culture of compliance and ethics throughout ACTED. As applicable to the position, maintain a clear understanding of ACTED and donor’s compliance and ethics standards.

Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive

Expected skills and qualifications

• Bachelor’s degree in Management, Accounting, Business, Law or a related field is required.
• Experience with NGOs and/or International Institutions is preferred.
• Good command of English.
• Good command of using computer programs (Excel and Word programs).
• Ability to multi-task.
• Ability to work under pressure.
• Excellent in report writing is a must.
• Strong communication skills.
• Attention to detail and commitment to producing high-quality work.
• Good team player.

Conditions

Status : volunteer

• Living allowance of 300 USD
• Lodging and food provided in the ACTED Guesthouse
• Flights tickets in and out + Visa taken in charge by ACTED
• Provision of medical and repatriation insurances