Whole-of-Government Business Process Systems Architect – Suva, Fiji

An exciting opportunity exists for an experienced, innovative, and motivated individual to effectively manage and support the operations of Fiji Program Support Facility through the transformation of business process and systems to improve Whole-of-Government service delivery.

Why Tetra Tech International Development?

As a leading global development consulting firm, our purpose is to contribute to a world where people, communities and the planet thrive.

Tetra Tech International Development works with governments, businesses, and NGOs to solve complex development challenges. Our dedicated team helps partners including DFAT, USAID and the Asian Development Bank to deliver effective and sustainable projects in more than 80 countries around the world.

• Full time from July 2022 to June 2023.
• Based in Suva, Fiji.

The Program

The Fiji Program Support Facility (the Facility) was established in 2017 to support and implement Australia’s aid programs in critical areas including health, education, emergency preparedness and response and governance in Fiji. The Facility also supports the Australia Awards in Fiji and Tuvalu. The Facility integrates cross-cutting themes, including gender equality, disability and social inclusion, climate change and Disaster Risk Reduction, across sectoral programs. In particular, the Facility seeks to strengthen program outcomes by better addressing the needs of targeted beneficiaries including those who are often marginalised.

The Institutional Partnerships Program (IPP) partners with the Government of Fiji to deliver assistance in targeted areas where Australia is well placed to support Fiji navigate the economic impact of COVID-19. This is achieved through government twinning partnerships, technical assistance and grants that can be mobilised quickly to support Fiji’s ongoing stability, prosperity, and resilience to shocks. The Fijian Government views an effective and accountable public sector as vital to its goal of a prosperous and stable country.

The Position

In consultation with the Ministry of Civil Service and the Ministry of Communications, the Whole-of-Government Business Process Systems Architect (the Systems Architect) will plan, design, and implement systems in line with the core BPI framework and Whole-of-Government service requirements. The aim is process automation that will replace and improve inefficient processes, to reduce operational costs and improve Whole-of-Government (WoG) service delivery.

This critical role reports to the Permanent Secretary for Ministry of Civil Service. The Business Process and Systems Architect will analyse proposed processes and outcomes and advise on the right combination of custom IT systems and components to achieve specific business, department, team, or functional goals. Once agreed, the Business Process and Systems Architect will provide oversight of planning, design, and implementation of new systems

The expected outputs and outcomes of this role are:

• Undertaking analysis and providing advice to the Government of Fiji on IT systems solutions to automate priority business process in line with the BPI framework and Whole-of-Government service requirements.
• Leading planning, design, project management activities for new custom systems to automate the agreed business processes.
• Providing oversight and support of agreed in-house systems implementation
• Effective liaison with key stakeholders to ensure they are informed of changes, risks, and opportunities to enable successful delivery of improved business process and systems.
• Providing training and support to key stakeholders to ensure the successful implementation of the new business process and systems.

The Person

The ideal candidate will have:

• Advanced degree in computer science, engineering, information technology, data science or equivalent work experience.
• At least 10 years of experience working in a systems architect role, preferably implementing systems for and across Government departments.**
• Experience in full cycle implementation of large-scale systems
• Experience implementing multiple data source middle tier architecture
• Strong knowledge of technical change processes
• Ability to explain complex technical concepts to a broad audience
• Willingness and enthusiasm to act as a champion for gender equality, disability and social inclusion and safeguarding including child protection and the Prevention of Sexual Exploitation Abuse and Harassment
• Familiarity with local Fijian government functions and systems would be an advantage.

You will be required to demonstrate commitment to Gender Equality, Disability and Social Inclusion (GEDSI), Child Protection and the Prevention of Sexual Exploitation Abuse and Harassment (PSEAH).

At Tetra Tech, health and safety play a pivotal role in our success. Tetra Tech’s employees work together to comply with all applicable health and safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by the Government of Fiji. Successful candidates will be required to provide evidence of their COVID-19 vaccination, in accordance with section 52D of the Health and Safety at Work (General Workplace Conditions) (Amendment) Regulations 2021.

The position is classified as Discipline Category B Job Level 4 under the DFAT Adviser Remuneration Framework. Suitably qualified and experienced Fijian citizens are strongly encouraged to apply for this position.

We encourage applications from people of diverse backgrounds, including women and people with disabilities.

This program is managed by Tetra Tech International Development, on behalf of the Australian Government.

Tetra Tech International Development has a 40-year history in successfully delivering international development projects on behalf of donors right around the world, including Australia’s Department of Foreign Affairs and Trade, USAID and the UK’s Department for International Development (now known as the Foreign and Commonwealth Development Office). Our people work side by side with local partners to support stability, economic growth and good governance, positively changing people’s lives.

Equal Opportunity and Inclusion

We care about what makes us different – and it’s our people. We value our unique backgrounds, experiences and thinking, our clients do too. They’re the very things that drive collaboration and ingenuity in the solutions we deliver.

We are happy to adjust the recruitment process for your accessibility requirements. Please contact us via your preferred type of communication: [email protected] or call Angeline Reddy on +679 871 3006 with your request(s).

Tetra Tech International Development has robust policies and guidelines which exemplify our commitment to safeguarding and technical excellence in gender equality. Our team of dedicated GEDSI advisers work closely with our staff and partners to ensure a context-specific and consistent approach is applied to all our programmes to improve the livelihoods of the world’s most marginalised groups.

Tetra Tech International Development is an equal opportunity employer of choice and is committed to child protection. We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from people with diverse backgrounds, including women and people with disabilities.

Tetra Tech International Development is also committed to respectful workplaces and does not tolerate sexual exploitation, abuse, or harassment of any kind.