Welcome Officer

Education and Professional Experience required:

• University degree or equivalent higher education degree in administration, travel industry, tourism or similar field.
• 4 years professional experience in a similar field.                                                                                        
• Fluent command of Kurdish and English languages. Arabic is an asset.
• Computer proficiency.
• Experience from working with a humanitarian organization is a plus.                                                     
• Strong sense of responsibility and adaptability, able to work overtime when needed.
• Flexibility and ability to work independently and with a sense of initiative.

The International Committee of the Red Cross (ICRC) is a neutral and independent international humanitarian organisation, which assists and protects victims of armed conflicts and other situations of violence. The ICRC is currently looking for staff for its support operations in Iraq.

Job Title: Welcome Officer                     

Level: B2

Duty Station: Iraq – Erbil

Reports to: Welcome Supervisor  

Duration of Contract: One-year fixed term contract (with the possibility of renewal to an open-ended contract where performance and competencies are key to be selected for further contractual continuity)

Date of Issue: 24 February 2022

Deadline for applications: 09 March 2022

Objective:

The Welcome Officer ensures that Welcome activities are organized smoothly, including coordination and representing the ICRC with authorities, travel and road movement arrangements, KRG Visa application, submission of hotel invoices, event organization, preparation of residency/visa documents and letters.

Key Responsibilities:  

• Interacts with relevant authorities (KRG’s Ministry of Interior, Directorate of the Residency, Consulates) regarding visas, permits, residency cards, registration, etc.
• Organizes the Welcome side of events/meetings/workshops, coordinating with all the parties concerned (Organizers, Hotels, Transport/road movement, etc.).
• Prepares KRG visa letters and documents, makes sure all the documents are valid and ready for application.
• Finds an appropriate hotel/ICRC residence for the visitors staying/passing by Erbil Sub-delegation.
• Makes sure that hotel invoices are received on time and submits the invoices to the finance team with providing enough supporting documents within the time frames required.
• Follows-up with Ministry of Interior and relevant authorities and updates relevant Welcome departments in Iraq with the latest regulations of KRG visa.
• Accompanies new delegates in north of Iraq to the residency directorate for KRG residency card issuance.
• Prepares welcome envelops, keys and BOM files.
• Backs-up the Road Movement Coordinator during his absence.
• Assists the Welcome department in all administrative activities as requested.

How to Apply: All qualified and interested candidates should forward their applications with a detailed updated Curriculum Vitae (CV) indicating email and phone contacts with a minimum of two professional references, a cover letter stating why you think you have the necessary skills and qualifications for the said job opportunity and your salary expectations. Clearly marked to [email protected] with subject line: SURNAME First Name/ Vacancy tittle.

Female candidates are strongly encouraged to apply.

Applications will only be accepted with valid residency and work permit in Iraq.

The successful candidate will undergo a three months’ probation period.

NB: If you have not heard from us by a Month of receiving your application, please consider your application unsuccessful.

No Fee:

ICRC DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS INCLUDING (APPLICATION, INTERVIEW MEETING, OR PROCESSING).