Volunteer Management Scheduling Co-ordinator

Quotient Sciences is a drug development and manufacturing accelerator providing integrated programs and tailored services across the entire development pathway. Cutting through silos across a range of drug development capabilities, we help biotech and pharma customers save precious time and money in getting drugs to patients.

As a growing and successful business, we employ more than 1,300 talented individuals globally, located at state-of-the-art development, manufacturing, clinical and Data Science facilities in the UK and USA.

Science, Agility and Culture are the core components that define Quotient Sciences, enabling us to do what we do in the way that we do it. People join Quotient Sciences because we are a respected member of the drug development community, driven by an unswerving belief that ideas need to become solutions, and molecules need to become cures, fast. Because humanity needs solutions, fast.

The Role

We have an exciting opportunity for a Volunteer Management Scheduling Co-ordinator to join our Volunteer Management team. In this role, you will be responsible for the smooth scheduling of all contracted studies to ensure optimal and effective project delivery. Planning, preparing and managing internal screening for our volunteers and volunteer follow up slots in line with project Gantt charts.

You will be working with a multi-disciplinary team, therefore you will be required to work and communicate effectively across different areas of the business. Being able to build strong working relationships and collaborate with colleagues is key to being successful in this position.

Main Tasks And Responsibilities

• Plan, prepare and manage screening and follow up slots to ensure effective delivery of clinical studies
• Liaise with relevant departments e.g. volunteer management, medical and project management to ensure schedules are accurate and demand levels are met
• Review of project synopsis / protocols to ensure all project requirements are covered
• Deal and manage effectively with queries arising from Project Management and Clinic regarding screening scheduling
• Deal and manage effectively any last minute or unexpected amendments to the scheduled to not impact on effective delivery of studies
• Keep clinical senior management informed of all problems and developments regarding the screening schedules and identify any clashes and suggest how to resolve them
• Provide analysis on where capacity may be increased
• Collation of data analysis for Volunteer Management KPIs and Metrics
• Identify desirable changes or modifications to the scheduling which will enhance or improve the process
• Undertake analysis on required volunteer screening numbers and have input into recruitment needs to ensure effective delivery of clinical studies
• Undertake other administrative duties to support the volunteer management team including processing applications and booking volunteers in for screening appointments

The Candidate

The successful candidate will have prior experience of scheduling and managing rotas in a fast-paced environment, preferably within a clinical setting.

Other Skills And Experience Required

• Highly organised, a strong communicator with a problem solving mind-set
• Excellent analytical skills with a high level of attention to detail and the ability to prioritise effectively
• Experienced working with Microsoft Excel, databases and Outlook to a high standard, strong IT and systems experience preferred
• Ability to respond quickly to business demands and react to changing circumstances, escalating issues or concerns to management when required

Company Benefits

In return you will receive a competitive salary, a generous benefits package, excellent training an development, as well as an exciting career within a fast paced and dynamic business.

Our Commitment to Diversity & Inclusion

Quotient Sciences are advocates for positive change and conscious inclusion.

We strive to create a diverse Quotient family by remaining committed to the development of our culture, equality, mindset, diversity & inclusion in the workplace.

As a global employer, we recognise the value in having an organisation that is a true reflection and representation of our society today. All applicants welcome.