Volunteer Content Design Lead | Criminal Justice Hub

Do you have experience leading and aligning content activities taking a user-centred, evidence-based approach to content design? Do you have excellent editorial skills that help your team design and develop content that is easy to understand?

What will you be doing?

• Lead the content design team on the creation and continuous improvement of content across multiple channels for both internal and external users.
• Leads the design and implementation of strategy, directing the evaluation of strategies and policies to ensure project and user requirements are being met.
• Mentoring, coaching and training the content design team and assuring that their work meets the required standards.
• Lead on the design and implementation of a content strategy, which will guide processes, standards and workflows for content development across areas of the project.
• Lead and implement a strategy and set of standards for the transition of service design from WordPress to Drupal
• Assist in planning content design resources and providing professional support across teams.

What are we looking for?

1 – Experience in a lead content design role, planning and producing content based on user needs, managing content teams, developing and implementing content strategy, and delivering high-quality content across a variety of channels.

2 – Ability to think, act and communicate strategically in such a way as to stimulate conversation and collaboration, influence and lead thinking as appropriate.

3 – Excellent organisational, communication and management skills with the ability to manage competing priorities, work to tight deadlines and deliver a high-quality service

4 – Knowledge of other user-centred design practices and experience of collaborating with them for service delivery.

What difference will you make?

Your input will shape how we present ourselves to our service users, stakeholders, funders and the general public. With your help, we will be able to continue to help people navigate the criminal justice system in England and Wales.

Before you apply

Please apply through Reach in the first instance. Shortlisted candidates will be asked to complete our additional application form.

Causes

• Black, asian and minority ethnic groups
• Community safety / victim support / domestic violence
• Counselling / advice
• Criminal justice
• Education
• Learning disabilities / difficulties
• Lesbian, gay, bisexual & transgender
• Voluntary sector support

Organisation type

Not for profit

• to advance education in the United Kingdom by promoting, sustaining and increasing individual and collective knowledge and understanding of all aspects of the criminal justice system