Visitor Welcome Manager

English Heritage

Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a motivated Manager to join our team at Audley End House and Gardens.

No history background? No problem. What is important to us is a passion for people and excellent customer service. We are looking for a Manager who enjoys working alongside their team and understands what it takes to deliver an engaging visitor experience to a diverse audience. You will play your part in helping visitors experience more of England’s captivating past and preserve it for generations to come.

The role will be predominantly site based however there will be opportunities to work from home for administration work.

We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact Kirstie Horne, Audley End Manager on [email protected]

Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.

We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England’s heritage. By joining English Heritage, you will be part of a charity that is already on an exciting journey to tell everyone’s story.

You can find out more about us and what we do here, here. Meet some of our People and hear about why they enjoy working with us here

You’ll find it’s a workplace like no other – taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

By joining us, you’ll enjoy the rewards of a great team environment in inspiring locations, helping to make our sites a wonderful place to visit. You’ll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

Benefits Include

  • The opportunity to progress your career within the heritage sector;
  • Apprenticeship opportunities
  • Subscriptions to professional bodies
  • Free access to all English Heritage sites for you another adult and up to 6 children (under 18 in the family group)
  • 25% discount in our shops and cafes;
  • Enhanced Maternity/Paternity/Shared Parental leave
  • 25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
  • Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction
  • Flexible hours

Interviews will be arranged for successful applicants throughout the recruitment process with a view to appointing early February. This is a key role for us to fill prior to the start of the season but we can be flexible on the start date for the right candidate.

Closing date: 31/01/2024 23:59:59

To apply for this job please visit

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