Associate Financial Analyst

This role, based in Lehi, Utah, is primarily responsible for assisting with the monthly billing and revenue accounting process for customers of CyberSource, a division of Visa. Visa is recruiting an Associate Financial Analyst with the ability to understand revenue recognition policies and practices, systems and processes for billing CyberSource customers, and pricing structures and strategies. This role will also assist with other revenue operations processes. The ideal candidate will have the ability and willingness to learn and assist with accounting, pricing updates, cash application and billing dispute processes, and the ability to prepare reports and analyses. This position requires the ability to learn quickly, work independently, and solve problems in a fast-paced, entrepreneurial environment. The ideal candidate must be able to work effectively with external clients and internal partners.

This position will also handle receiving, processing, and responding to requests from customers and internal partners. Customer requests will be received by email and a ticketing system. Resolving requests will require the ability to learn and navigate through multiple systems and the ability to learn and follow published policies.

Essential Functions
Understand, review, and analyze contract and pricing arrangements with customers to ensure billing is in accordance with the contract
Investigate and resolve billing and financial issues
Assist with other aspects of the revenue process, including pricing updates, invoicing, payment application, and resolution of customer balances
Understand the causes and reasons for billing errors and manual billing arrangements and recommend and implement process and system changes to reduce the number of errors and manual arrangements
Collaborate with internal and external partners, work closely with product, sales, and other internal functions to resolve issues
Adapt processes and practices to promote efficiency and better support business objectives, and shape billing and pricing policy and processes as appropriate
Manage multiple tasks simultaneously & meet deadlines, which involves strong planning, organization, and problem solving skills
Work comfortably and independently in a fast-paced, entrepreneurial environment
Oversee the production and distribution of monthly invoices to customers
Analyze and manipulate large amounts of data
Prepare journal entries, reconciliations, special projects, and ad hoc analyses

Basic Qualifications

Associate: Minimum of 6 months of work experience or a Bachelor’s Degree

Preferred Qualifications

Associate: 2 or more years of work experience

 A Bachelor’s degree in Business, Finance or Accounting is preferred, work experience may be considered in lieu of education

 3+ years of relevant work experience

 Experience with Microsoft Dynamics 365

 Experience with Oracle’s Revenue Management and Billing

 Strong Analytical And Problem-solving Skills Required

 Ability to contribute new ideas and solutions for current processes and to address business challenges

 Must be comfortable working with a heavy volume of data

 Detail-oriented, self-starter, with proven ability to work independently and in a cross-functional environment with minimal supervision

 Ability to perform under pressure with tight deadlines and accustom to a fast-paced and often ambiguous environment to drive results

 Strong organizational and project management skills, abilities to plan, organize, and adapt within a multi-tasking environment, requiring simultaneous management of multiple issues and projects

 Self-motivated and be willing to utilize and learn new technology to solve problems

 Strong skills in MS Excel, proficient with MS Word and Power Point, knowledge of databases beneficial

 Good written and verbal communication skills

 Experience working in an e-commerce environment with an understanding of payment industry is a plus Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.