Verification Deputy Manager- AZAZ – Syria

General Description of the Programme:

GOAL has been working in Syria since 2013, responding to the acute needs of conflict-affected communities. GOAL is working in Idleb Governate, both through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, and provision of Water, Sanitation and Hygiene (WASH) through support to Water units, as well as emergency support to recently displaced households.

GOAL has been working in North Aleppo Governate since 2019, through direct implementation and through partners, delivering food, non-food programming to highly vulnerable populations, as well as emergency support for recently displaced household.

Job purpose:

As a part of the Accountability Department in Northern Aleppo, Verification Deputy Manager is responsible for the management of GOAL’s verification processes in NA Governorate. The Verification DM will be responsible for ensuring that all verification teams effectively and efficiently achieve their objectives in accordance with GOAL’s guidelines and principles.

Duties, objectives and competencies

Beneficiary Verification:

• Management of all verification processes including Blanket verification for current beneficiaries and flagged HHs.
• Develop detailed activity plans for the Verification Team, with the close coordination with the MIS team, ensuring that those activity plans are implemented.
• Monitor the Verification Teams’ performance in terms of outputs against activity plans and take all necessary action, in association with the MIS team, Accountability Manager, to ensure the objectives are achieved.
• Travel frequently to project locations to directly monitor verification activities.
• Act as a focal point for the Verification Team.
• Act in a liaison role when requested, linking with Relief Committees and community meetings to communicate and respond to questions on GOAL’s beneficiary selection and verification criteria and processes.
• ensure that the verification data tool is up to date and reflect the actual organization needs in terms of programmatic needs and quality assurance.

Team Management and Leadership:

• Direct line management of Team Leaders who lead GOAL Syria’s Verification Teams.
• Ensure all direct reports have clear responsibilities, defined tasks and work-plans in place and that these are regularly reviewed.
• Ensure appropriate HR planning, training and resource allocation as required for the successful implementation of program objectives

Other:

• Ensure adherence to GOAL’s Code of Conduct and Child Protection Policy and standards of integrity, as well as uphold GOAL’s whistleblowing mechanisms.
• Other tasks as required relating to beneficiary verification, and other tasks as requested by the Accountability Manager.

In addition to the above, the Verification DM is required to abide by and uphold the Core Humanitarian Standards in the execution of his/her duties.

Requirements (essential)

• Bachelor’s degree from a recognized University
• At least 5 years’ experience working in the humanitarian field.
• At least two years’ experience working with local communities in northern Aleppo.
• At least two years’ experience leading a team in a humanitarian sector.
• At least two years’ experience working in beneficiary verification in an emergency context.
• Previous experience working in managing teams and activities.
• Previous experience working with databases.
• Previous experience in capacity building and training others on new concepts or tasks.
• Excellent attention to detail.
• Strong knowledge of MS Office applications.
• Knowledge of GOAL’s target areas in northern Aleppo.
• Hard-working, proactive, and able to prioritise to manage a demanding workload.
• Good English language skills (spoken, written, and reading).
• Excellent Arabic language skills (spoken, written, and reading).
• Ability to travel and work in NW of Syria.
• Commitment to beneficiary accountability and humanitarian principles.

Requirements (desired)

• MA degree is an advantage
• Previous experience working with GOAL
• Fluency in English
• Knowledge and competency with PowerBi
• Knowledge of and training in the Core Humanitarian Standards (CHS)

General terms and conditions

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Accountability within GOAL

Alongside our safeguarding policy, GOAL is an equal opportunities employer and has a set of integrity policies. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behavior protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behavior of a GOAL staff or partner.

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document. Any published closing dates are estimated. Due to the nature of GOAL’s work we aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.

Thank you