Underwriting Assist (Com/Farm)

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that’s why you’ll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

In-Scope

GENERAL ACCOUNTABILITY

The Underwriting Assistant (Commercial Property) is responsible for underwriting routine insurance risks. This position reviews, evaluates, rates, and process applications for Commercial Property insurance products. Underwriting decisions are governed by manuals/guidelines, predetermined procedures, and authority levels.

Key Accountabilities

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Underwriting Operations

• Reviews and evaluates quotes, new applications, renewals, revisions, and cancellations to determine risk acceptability within current underwriting authority.
• Obtains additional information on risk if required.
• Meets target service levels with respect to product, transactions, phone calls and emails.
• Determines if risk is acceptable, needs modification, or should be declined based on analysis of all information pertinent to the risk. Contentious risks are discussed with a staff member in a senior position.
• Calculates premiums, ensuring that appropriate rates are used, and that application discounts and surcharges are applied.
• Corresponds with brokers to request information and explain underwriting requirements and decisions.
• Communicates with brokers as to the conditions, limitations, rates, and premiums to apply.
• Provides input into work processes and procedures and identifies areas for improvement.
• Develops a basic understanding of existing and emerging industry trends and market conditions and obtains additional information on risk if required.
• Develops a basic understanding of the policy wordings, conditions, limitations, rates and premiums with a focus on customer needs.
• Maintains accurate records of decisions made and maintain completeness of policy data.
• Completes claim alerts, underwriter reviews, and performs other related duties as assigned.

Broker Experience And Relationship Management

• Identifies opportunities to improve broker experience and seeks to find solutions while adhering to the company guidelines and underwriting authority.
• Works with claims and other departments to deliver a consistent experience to brokers and customers.
• Understand and provide guidance to broker on the technologies used and offer support in completing business.
• Explains underwriting criteria and decisions to brokers.

High Performance Team & Culture

• Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.
• Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.
• Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.
• Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

Technical Knowledge & Skills

• Knowledge of operations and related assets of appropriate business area (Commercial Auto).
• Knowledge of the coverages of insurance products and related provincial/federal legislation applicable to the appropriate business area (Commercial Auto)
• Knowledge of the Principles & Practices of Insurance
• Knowledge and skill of the interpretation, procedures, rating, and application of established criteria and determine appropriate premium, coverages, and deductibles for insurance products.
• Knowledge of reinsurance principles.

EDUCATION & CERTIFICATIONS

• A two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Business, or defined equivalency.
• Applicant is required to enroll in and complete CIP course as per the Collective Bargaining Agreement.

Experience

• 1 – 2 years’ experience working in a customer service or related insurance role.

BEHAVIOURAL COMPETENCIES

Leader Level 2 – Applies (Self & Others)

• Accountability – Goes Beyond Basic Expectations to Implement Customer/Partner Focused Solutions
• Business Acumen – Applies Business Fundamentals and Thinks in Future-Oriented Terms
• Change Agility – Is Nimble; Shifts Gears Quickly and Comfortably
• Leadership – Leads Self and Others

Pay Range:$46,332.00 – $55,140.00

Posting Close Date:

July 24, 2022

As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you’re a great candidate for this role.