Ukraine Crisis Response (UCR) – Information Management Manager

Since the conflict in Ukraine started, our teams have been on the ground assessing and responding to the urgent needs of those searching for safety. We are currently scaling up our multi-country response across three countries (Moldova, Romania, and Ukraine) and are recruiting for many key positions that will make a direct impact on the lives of people who have been caught up in conflict.

Here’s where you come in:

As the Information Management Manager, you will be responsible for leading World Vision’s Information Management systems, databases, and tools for the Ukraine Crisis Multi-country Response. You will ensure that World Vision’s Ukraine Crisis Response impact and its operational and contextual information are collected, validated, and analyzed in a timely manner.

World Vision’s Ukraine Crisis Response (UCR) currently operates an interconnected humanitarian responses in the following four countries ( Ukraine, Moldova, Romania and Georgia). Therefore, the management of all operational, contextual and key financial data is a vital office function, requiring systems-thinking, diligence, and analytical skills.

You will equip World Vision’s executive leadership team in making timely, evidence-based decisions as well as support multiple other departments in the tracking, monitoring, and reporting of the four humanitarian operations. The position demands regular consultation with a multitude of World Vision partnership and regional departments and field offices carrying out the Ukraine Crisis emergency response. You will focus on user-centered systems-thinking, consuming the multitude of incoming information in a humanitarian context, macro-analyzing data, synthesizing and reflecting it in a usable format, including data visualization, for response and World Vision executive leadership.

You will also be responsible for thought leadership with regard to information management that works in a variety of settings, including multiple countries and for a diverse range of staff. This includes continuous improvement of existing organizational systems that facilitate quantitative and qualitative data collection on Ukraine Crisis Response’s impact and finance. Regular collaboration with existing information management systems including Disaster Grants Database and 3UN reporting processes is also required.

For the Ukraine Crisis Response, these key deliverables are required:

• Document Storage (centralized system in place)
• Reflection of Impacts (contextual, on beneficiaries, and other project-specific factors)
• Reflection of Funding (including internal and external funding sources)
• Response Information Management System (Inclusive of internal and external information)
• Functional MS teams structure for collaboration and smooth flow of information

Requirements include:

• Minimum of Bachelor’s degree in Computer Science, Information Technology, Data Analysis, Statistics, Social Sciences, or any other related course from a recognized university
• Solid background in the Windows Operating System; comfortable invoking, stopping, or restarting System Services, installing and uninstalling software, creating user groups and setting up user privileges
• Strong experience in managing and designing web-based applications and databases – proven experience in translating client information management needs into efficient and relevant information management, information knowledge, and communications structures
• Must have familiarity with humanitarian quality assurance mechanisms including Sphere, Red Cross Code of Conduct, Humanitarian Accountability Partnership, Do No Harm, People in Aid Code of Good Practice
• Minimum of 3 years’ experience in relief and development work; progressively responsible experience in the collection, compilation, analysis and dissemination of statistical and qualitative data or related area
• Proficient in written and verbal communication in English; other language skills (Ukrainian, Romanian, French) are a plus
• Power Bi or Tableau trained.
• Travel: Domestic and international travel may be required, in alignment with organizational travel policies.
• On-call: Working hours vary during humanitarian responses and will be determined by the response leadership