Training Strategy and Delivery Lead

INTRAC is values-based not-for-profit with a mission to strengthen civil society organisations, providing training, consultancy and research to support civil society organisations around the world to do what they do, better. We are at an exciting juncture as we look to develop our training offer in line with movements to decolonise, shift power and localise, building on our current offers of quality open access and bespoke training to practitioners and policymakers. We are looking for a creative individual to build our strategy and lead our influential training service. As Training Strategy and Delivery Lead, you will have responsibility for the design, funding and delivery of our training offer. You will lead our training team and work closely with our staff, network, funders and partners around the world. You will have experience of adult learning, be well connected, committed to the role of training in transforming power dynamics through shifting practice, and have a flair for identifying new training partnerships and funding opportunities. You will share our passion about the role citizens play to bring about positive change.

In return we offer you a competitive salary and benefits package, and a chance to work with a respected, values-based organisation contributing to more resilient civil society and social change. The role can be full time or part time (0.8 FTE). We work remotely, with occasional team together days in the UK and international travel required. Our long-term aspiration is to have staff members located across the globe, however, currently we can only directly employ people based in the UK, with a right to work in the UK. If you are based somewhere outside the UK and are interested in the role you would need to find a host organisation, or join us on secondment. We would be happy to have a conversation with you to explore these possibilities.

We are actively encouraging racialised minorities, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. Having lived experience of Africa, Asia or the Middle East would be an advantage.

Key responsibilities

Strategic development of INTRAC’s training services and programmes

• Develop a strategy to ensure INTRAC’s training offer provides a range of courses, classes, resources and projects that respond to the needs of different actors in the sector and supports the practice of shifting the power
• Ensure our training offer evolves to include a wide variety of courses (from master classes, to learning cohorts, our core 6-week offerings and longer – potentially accredited – diplomas), bespoke training services, and resources (web-based, and using alternative media) responding to developments within the sector and participant feedback
• Ensure our training offer adds value to INTRAC – through agreed level of profit making, and by building INTRAC’s reputation and relationships
• Establish a range of partnerships to develop and diversify our training offer, funding, and delivery approach, in order to meet the evolving needs of civil society practitioners – this includes drawing on different knowledges and expertise (from INTRAC’s network, practitioners in the global south and north and other types of training provider, including academics)
• Ensure INTRAC’s network has a range of consultants with training experience in related areas, from the global south and north
• Ensure our financial model for training is appropriate, with a mix of grant and project funding and fees-for services, to support development of the training offer and its sustainable delivery
• Leads the resource mobilisation and fundraising for INTRACs training offer, meeting agreed fundraising targets

Delivery of INTRAC’s training services and programmes

• Provide leadership to the training team ensuring services are designed, marketed, and delivered effectively
• Line manage the Senior Training Coordinator, ensuring s/he and the Training Team are supported, enabled to manage their well-being and are delivering effectively and with impact
• Ensure training services are well integrated with INTRAC’s other services and teams, such as consultancy, network development, research and learning
• Oversee design and delivery of quality assurance and monitoring and evaluation systems, contributing to service design and learning
• Compile technical and financial reports for senior management, INTRAC’s Board, and contribute to INTRAC’s annual report

Experience, qualifications and competences

• Training strategy development and delivery
• Experience of the design, delivery and evaluation of online training with a deep understanding of pedagogical approaches and adult learning
• External engagement, networking and partnership development (with academics, civil society organisations and training service providers)
• Knowledge of and commitment to shifting the power and a passion for the role that training can provide in shifting the practice
• Business development and resource mobilisation
• Budget management
• People management and team building
• Creativity and an ability to translate abstract ideas into concrete plans and training pathways
• Strong communication (online, website, training resources)
• Collaborative ways of working
• Familiarity/applied knowledge of online learning platforms (esp. Moodle)
• Experience in civil society capacity strengthening (including MEL, advocacy, gender, OD) would be an advantage
• Fluency in French, Spanish or another language would be an advantage

Download the job description for this role