Training Manager – Nigeria

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO Nigeria

INSO Nigeria launched in April 2016 with the establishment of an office in Maiduguri, Nigeria. Our Nigeria offices are currently located in Abuja and Maiduguri with plans to expand into the Northwest in 2024. The platform currently supports more than 70 NGOs working in Nigeria. By providing analysis and advice on the dynamic security environment, we are assisting partners to stay and deliver aid to people who are displaced and in need. Working with INSO will give you the unique opportunity to directly enable NGOs to do their job safely.

Job Summary

As Training Manager, you will be responsible for the development, organisation, delivery, and evaluation of training courses to support national and international NGOs in organisational safety and crisis management, personal risk mitigation, and humanitarian access. You will ensure compliance with INSO training standards and best practices, lead the training team of 6, as well as lead the preparation and delivery of the annual training plan.

You will need to be fluent in English and have a strong background in the humanitarian, adult learning or civilian safety and security sector with solid project management skills.

Major Responsibilities

Implement Training Program

• Conduct a training needs assessment to identify training needs.
• Plan and organise training sessions.
• Communicate with INSO partners about training and listen to their needs.
• Contextualise and facilitate courses on safety & security management, personal safety, humanitarian principles & practices, access, and negotiations.
• Review and improve training materials as necessary.
• Design and incorporate monitoring and evaluation tools.
• Contribute to MEAL and donor reporting.

Lead the Training Team

• Manage the training team (5 Training Officers and 1 Training Assistant).
• Coordinate with other INSO teams (logistics, financial) and senior management.
• Seek advice and give support to other INSO training teams (15 countries).
• Assist senior management staff in the day-to-day running of the country programme.
• Help manage the public perceptions of INSO’s work to establish and maintain recognition of its mandate for independence, impartiality, and neutrality.
• Comply with INSO service delivery standards and procedures.

Mandatory Requirements

• Fluency in English (written and spoken).
• Minimum 3 years of relevant work experience in the humanitarian, adult learning or civilian safety & security sector.
• Minimum 2 years of relevant work experience in team and project management.
• Demonstrated understanding of NGO safety & security management, personal safety, humanitarian principles, practices, access, and negotiations.
• Work experience in conflict affected environments.
• Well-developed networking and organisational skills.

Desirable

• Experience delivering courses focusing on NGO safety & security management, personal safety, humanitarian access and negotiations.
• Experience developing curriculum.
• Experience in public speaking.
• Project management and/or First Aid certifications.
• Experience implementing technical solutions in training settings.

Key Personal Competencies

• Ability to excel in a multicultural work environment.
• Independent drive and ability to manage staff and teams.
• Ability to identify issues, analyse and participate in the resolution.
• Ability to work effectively and efficiently unsupervised.
• Strong work ethic and capacity to take responsibility for your actions.
• Ability to work under pressure.
• Commitment to humanitarian principles and values.

Terms & Conditions

12 months Fixed term (renewable) full-time contract based in Abuja, Nigeria. This position is open to national and expatriate candidates.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.