Other Solutions Consulting
POSITION
Training Assistant M/F
COMPANY
OTHER SOLUTIONS Consulting
LOCATION
601 Pavilion House Water Gardens Square London SE16 6RN
STARTING DATE
As soon as possible
CONTRACT
Full time
HIERARCHICAL ATTACHMENT
Operations Manager
COMPENSATION
Salary between £30,000 and £38,000 per annum according to experience
CONTACT
Ref. to be mentioned in the subject line of the email: “Training Assistant”.
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OTHER SOLUTIONS Consulting
OTHER SOLUTIONS is a dynamic and dedicated risk management and consultancy company supporting the humanitarian and development aid sector.
Based in London, it has for the past decade helped international, national and local organisations by taking a human, context-based and program-driven approach to security.
Our mission is to prepare, advise and support organisations in the humanitarian and development sector which have entrusted their safety and security to us. We commit to ethically protect people, assets and programs and to facilitate access to their beneficiaries and other people in need.
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DESCRIPTION
Under the supervision of the Operations Manager, The Training Assistant:
- ensures the organization and delivery of daily, weekly, annual activities of the company
- manages the LMS platform
- works on courses schedules and training timetables
- produces training and promotional materials
- handles all incoming customer and OSC consultants’ queries and questions
- performs office clerical duties related to trainings and operations activities
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MAIN TASKS
1/ Training management
The Training Assistant is responsible for:
- Scheduling national and international travel arrangements for consultants
- Booking accommodation and lodging arrangement for clients and consultants
- Booking trainings sites
- Scheduling conference and training rooms
The Training Assistant is involved in:
- Optimising travel and accommodation expenses
- Creating training courses schedules and training timetables
2/ Clerical duties
The Training Assistant is responsible for:
- Producing invoices
- Ensuring bills payments
- Making invoices reminders
- Reviewing mission’s reports
- Translating documents
- Organizing digital and paper files
The Training Assistant is involved in:
- Ensuring budget follow-up
- Managing office supplies stock and placing orders
- Assisting tender’s responses
3/ LMS
The Training Assistant is responsible for:
- Creating and managing training sessions
- Creating and updating participants access and data base
- Ensuring the communication with trainers and participants
- Handling any participants queries and questions related to the LMS
- Handling any trainers’ queries and questions related to the LMS
- Ensuring the good functioning of the LMS
- Any relevant tasks to the management of the LMS
4/ Customer Service
The Training Assistant is responsible for:
- Creating and sending various documents to training participants
- Registering participants for the incoming training sessions
The Training Assistant is involved in:
- Supporting to the trainings’ management
- Handling any customers queries and questions
5/ Consultants Management
The Training Assistant is responsible for:
- Liaising with OSC consultants about administrative queries
- Preparing contracts
- Updating HR data base
The Training Assistant is involved in:
- Organizing and supporting recruitment
- Producing training documentation for consultants and trainers
6/ Communication
The Training Assistant is responsible for:
- Proofreading documentation
- Preparing promotional materials to market available training courses
- Developing and updating communication/marketing materials
- Managing the company’s social media pages: Facebook/LinkedIn/Twitter
- Advertising new trainings/products on various platforms
The Training Assistant is involved in:
- Supervising and updating OSC website
- Updating the photos folder
- Any relevant tasks to the management of the website
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PROFILE
Right to work in UK is mandatory
- OTHER SOLUTIONS will not be able to sponsor a visa for this job
Work experience:
- minimum 2 years’ experience in a similar position.
- Work experience in eLearning, event planning, advertising, marketing, sales, office management can be an asset.
Education:
- Bachelor’s degree or equivalent in education, business, social sciences, or a related field of study
Languages:
- English and French, full professional proficiency
Skills:
- Good writing and communication skills, both in French and in English
- Excellent customer service skills
- Ability to juggle several tasks, projects and schedules at once
- Great organization skills and the ability to work within tight deadlines
- Experience with data entry
Personal qualities and attributes:
- Rigorous, organised, increased sense of responsibility
- Ability to work in a team in a very dynamic environment
- Curiosity and ability to solve problems independently
- Strength of proposal, resistance to stress and flexibility
- Enthusiastic, Positive, Can/Do Attitude
- Interest in security & defence issues and international affairs
Tools:
- Advanced knowledge and skills with productivity tools: Excel, Word, PowerPoint
- Experience with LMS: Moodle, 360Learning, Ispring, CrossKnowledge, ALM
- Knowledge of communication and collaborative tools: Zoom, Teams, OneDrive
- Experience with social media platforms: Facebook, LinkedIn
- Interest in graphic design tools: Adobe Applications, GIMP, Canvas
How to apply
If you would like to join our team, please send your CV and a motivation letter stating your reasons for applying to the following address, specifying “Training Assistant” in the subject line: [email protected]