Training Assistant, G5

Org. Setting and Reporting

The position is located in the Learning and Development Unit (LDU), Duty of Care, Wellbeing and Capacity Development Section, Executive Office in the Office for the Coordination of Humanitarian Affairs (OCHA), in Geneva. OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA’s mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.
The incumbent will report to the Head, Learning and Development Unit (LDU).

Responsibilities

Under the supervision of the Head, LDU, the incumbent will be responsible for the following duties:
Supports the implementation and organization of specific LDU learning programmes by: Assisting the LDU team in the preparation and logistical administration of major staff development, training and learning initiatives, this includes: •Preparing and compiling all documents for processing consultant contracts and travel •Preparing specifications for procurement of training venues and carrying out related follow-up actions •Calling for applications and handling all course registrations •Following-up with participants regarding their travel, visa and accommodation arrangements •Editing, formatting and printing training material and hand-outs •Procuring training supplies and material •Reserving required training equipment and technical assistance. •Compiling course evaluation data, statistics and reports •Keeping up-to-date the files and database of consultants and venues.
Organizes and facilitates decentralized training opportunities, in collaboration with the world-wide network of OCHA learning focal points, to bring learning closer to field staff by:•Organizing orientation webinars for learning focal points, to guide them and coach them on different training systems, and to share learning information• Disseminating information on learning resources and products •Coordinating and secretariat services for the Learning Champion Network •Updating and maintaining contact lists •Liaising and coordinating with UNOG/LDU issues related to the INSPIRA learning platform/tool. Provides communication and guidance to OCHA staff: •Researching and promoting relevant learning and training activities, including in-house courses, OHRM and UNOG learning opportunities, UN-led invitations and other initiatives offered by external providers •Facilitating registration of OCHA staff participating in learning programmes •Ensuring proactive, professional, internal and external communication with partners, service providers and in-house clients •Providing assistance to OCHA staff in relation to career support services and resources •Communicating learning policy issues and training offers to OCHA staff •Regularly updating the OCHA Hub Learning Centre which is the Learning and Development Unit’s page on the Intranet.

Competencies

PROFESSIONALISM: Knowledge of training (online and onsite) and adult learning theories, United Nations policies, procedures, practices, tools and ability to apply them in an organizational setting; good research, analytical and problem-solving skills. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Knowledge of Microsoft Office applications (Word, Excel, Teams,etc.); Shows pride in work and in achievements; demonstrates professional competence and mastery of administrative services, staff development and trainings; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

Secondary school or its equivalent technical or commercial school is required.

Work Experience

At least five (5) years of relevant experience in administrative services, human resources or related areas are required.
Out of five (5) years of relevant experience, at least two (2) years of experience in the area of adult learning, training or staff development is desirable.
Experience within the United Nations Common System or comparable international organization is desirable.
Experience using a Learning Management System, Applications & Products (SAP/UMOJA), PeopleSoft, or any similar Enterprise Resource Planning System (ERP) is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and knowledge of French are required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

• Appointment or assignment against this position is for an initial period of one year. The appointment or assignment and renewal thereof are subject to the availability of the funds.
• This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local
recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
• Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent appointment as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test.
• At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.