Terms of References for Organizational Capacity Assessment and Development for SCM

Introduction

The purpose of this Terms of Reference (ToR) is to outline the scope, objectives, methodology, and expected deliverables for an Organizational Capacity Assessment (OCA) for The Syrian Center for Media and Freedom of Expression (SCM). This assessment aims to evaluate the organization’s internal capacity, strengths, weaknesses, and areas for improvement to enhance its effectiveness and sustainability.

Background

Syrian Center for Media and Freedom of Expression is an independent non-governmental non-profit organization. We seek to build a society that guarantees freedom of expression and belief, human rights and justice. Our vision is a democratic world based on justice, freedom, equality and respect for human rights and dignity. Since establishment in 2004, we work to defend oppressed individuals due to their beliefs or opinions, as well as promoting human rights and supporting and developing independent, critical and professional media. SCM is in special consultative status with UN ECOSOC since 2011.

Objectives

The primary goal of this consultancy is to conduct a thorough examination of SCM’s internal processes, and practices across critical functional areas. It is specifically designed to identify strengths, areas for improvement, and strategic opportunities with a strong emphasis on fostering long-term sustainability on both financial and impact levels. The main objectives are:

• Identify strengths and weaknesses within the organization’s current capacities.
• Determine specific areas that require improvement or enhancement.
• Develop actionable recommendations to strengthen the organization’s capacity.
• Support the organization in achieving its mission and goals more effectively.

Scope of the consultancy

The consultancy will cover the following areas:

1. Human Resources;
2. Financial and procurement management;
3. Communication and outreach;
4. Data management and archiving;
5. Organizational work flow;
6. Fundraising management.

A detailed description of the scope of work expected in area can be consulted in Annex 1

Methodology

The consultancy will have two components:

The Organizational Capacity Assessment: will involve a combination of the following methods:

• Document Review: Examination of relevant organizational documents, reports, policies, and any other records which might be important for the task.
• Surveys and Interviews: Conducting surveys and interviews with staff, board members, in addition to donors, and beneficiaries, if needed.
• SWOT Analysis: Identifying strengths, weaknesses, opportunities, and threats.
• Data Analysis: Based on the previously mentioned information, analyzing quantitative and qualitative data to draw conclusions and recommendations.

Based on the OCA results, the Capacity Development: will involve the following:

• Update SCM policies and procedures in the assessed areas.
• Develop SCM operational manual (Work flow matrix for the organization).
• To be agreed upon: Provide up to 10 coaching sessions in response to most urgent gaps if identified.

Deliverables

The following deliverables are expected as part of the Capacity Assessment:

• Comprehensive Capacity Assessment Report, including findings, analysis, and recommendations.
• Presentation of the assessment findings to the organization’s leadership and stakeholders.
• Action Plan for Capacity development, outlining specific steps, responsibilities, and timelines.
• Updated policies and procedures.
• Organization’s Operational manual (Work flow matrix).

Timeline

The consultancy is expected to be completed within 12 weeks from the contract commencement date.

Qualifications of Consultant/Firm

The consultant(s) or consulting firm should have the following qualifications:

a. Demonstrated experience in conducting capacity assessments for nonprofit organizations.

b. Proven Expertise in the areas of organizational development, finance management, Human Resources, communication, Fundraising, and Data management and archiving.

c. Strong analytical and communication skills.

For more information on the scope of work, please visit our website here: https://scm.bz/en/tor-organizational-capacity-assessment-and-development/