Tenancy Sustainment Officer

We have a great opportunity for a Tenancy Sustainment Officer workingwithin our services in Bury.

The main purpose of the Tenancy Sustainment Officer role is to co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.

You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.

You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.

You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents.

You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association’s values, culture and ethos.

To be successful in this role of Tenancy Sustainment Officer you will have an empathetic and confident approach to your work and our residents; an awareness of the issues faced by the young people and the ability to respond appropriately to challenging behaviour. You will be self-motivating with sound written and verbal communication skills and a commitment to achieve positive outcomes; possess good IT skills together with great organisational and time management abilities. You will need to be able to work within the shift pattern.

Please ensure your CV and supporting documentation clearly outlines your skills, competence and experience in relation to the requirements of the role

If you’re the kind of person who can relate to our values of “integrity and fairness, valuing the individual and striving for excellence” and can help others to help themselves, you’ll gain a great deal from working with us. In return we offer a competitive salary and benefits package which includes; starting salary £20,400; 5 weeks’ holiday (excluding bank holidays) rising to 6 weeks after service, plus bank holidays; additional holiday per year available based on attendance; Westfield Heath Cash Plan; Death in service policy; pension scheme; enhanced sick pay; enhanced maternity pay and paternity pay

The closing date is 9am , Friday 11th February 2022

This post is subject to an Enhanced Disclosure & Barring Service check

At Adullam we celebrate diversity and offer opportunities for all – the only difference we see is the difference you can make.

Adullam Homes Housing Association Limited is a charitable Community Benefit Society registered with the Financial Conduct Authority Register Number 20853