Tenancy Support Officer – Victim Care

Southway Housing Trust is a community-based, not for profit housing organisation committed to providing excellent services to the people who live in our homes and the neighbourhoods that we work in. Based in Didsbury, we manage approximately 6,000 homes in South Manchester.

As a housing trust we are Inspired by our Communities. We care about the people who live in our homes and our neighbourhoods and are committed to improving services, working in partnership with our tenants so that we can be successful together.

An exciting opportunity has been created in our Housing Management and Support Service for a Tenancy Support Officer – Victim Care. Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to 30 days.

Working As Part Of The Tenancy Support Team, The Successful Candidate Will Be Improving Our Customer’s Journey When They Are a Victim Of

• Anti-Social Behaviour * Crime * Hate related incidents* Domestic abuse

We are looking for someone passionate about victim and witness support who can adapt quickly to change and take on the challenges that come with working in a person centred and trauma informed way. The right candidate will be able to self-manage, prioritise their workload and work under minimum supervision. In addition, the right candidate must be a team player who can meet the needs of the teams’ diverse customer base.

Closing Date: Wednesday 31st January 2024

Interview Date: To be confirmed

For an informal discussion please contact Lynsey Grundy, on , or e-mail .

Strictly no agencies.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or are from an ethnic minority background or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.