Your Role

Are you ready to deliver exceptional customer experiences in IT? Join us as a Technician, IT Corporate Services (TITCS) at Digital Realty. Your primary focus will be providing top-tier on-site support for our end-users, handling incident and request management for IT services, and troubleshooting hardware and software issues across multiple operating systems.

You’ll be involved in system upgrades, maintenance, and deploying software and system images. Your role includes scheduling and implementing regular patching, supporting mobile device platforms, and creating technical documentation. If you’re a team player with excellent communication skills, ready to develop user training programs and adhere to company policies, apply now to become part of our dynamic IT team!

Your Profile

• Vocational training in the field of IT-Systemintegration or similar.
• Minimum of 2 years of relevant experience in supporting end users.
• Demonstrated experience in working within a global organization.
• Skilled in the principles of IT service operations processes: incident management, problem management, request fulfilment, access management, asset management.
• Proven Teamplayer and outstanding interpersonal
• Excellent customer focus and communication skills
• Fluent in German and advanced in English

A Bit About Us

Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents. We’ve 3,500+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

What We Can Offer

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.