Supporter Care Coordinator

The successful post holder will ensure that excellent supporter care is at the heart of everything we do and that the supporter experience informs all aspects of our work. S/He will deliver exceptional supporter service that deepens relationships with VSO supporters and volunteers by providing an effective, efficient, and excellent gift administration and supporter care, delighting our supporters and inspiring them to continue to support our work.

We’ve got a great opportunity to work in our amazing Supporter Care Team. Our supporters are at the heart of VSO’s work and our Supporter Care Team strives to deliver exceptional care, inspiring support for our work with some of the world’s marginalised and vulnerable people using the transformational power of volunteering.

We’re looking for a friendly supportive and dynamic team member who is committed to delivering exceptional care to our supporters.

You will work across our Public Fundraising Team. A wonderfully varied role from processing income, administering direct debits, talking to our supporters on the phones, on social media, responding to enquiries, and thanking our supporters – no two days are the same. So, if you are looking for a new and exciting role, where you will learn new things, working for a great organisation, with great colleagues then we would love to hear from you.