Support Solution Specialist

Do you want to be a key player at one of the largest cloud companies in the world at the most exciting transformative time in the industry?

Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more possibility, more innovation, more openness, and sky’s-the-limit thinking – a cloud-enabled world. Our mission is to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day.

As part of our Sales transformation, one of our key areas of focus is the modernization of our sales motions to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses.

We are looking for an initiative-taking and passionate Solution Sales Specialist (Microsoft Unified) to join our wonderful and ambitious team.

The focus of the Solution Sales Specialist’s role is to drive and close Microsoft Unified Enterprise opportunities to ensure customers are proactively supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption. The Solution Sales Specialist leverages Microsoft’s unique expertise, including direct access to product teams, to help customers use their Microsoft investments as productively as possible.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.

We work from home and on location (office, customer site).

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Business Development – proven experience in acquiring new business and growing sales.
• Sales Execution – Acts as a thought leader across solution areas to advise customers across business functions on digital transformation, drive robust deployment and create business value for customers by identifying and facilitating removal of blockers to consumption by partnering with internal and external stakeholders.
• Scaling & Collaboration – Leads the sales orchestration to pro-actively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.
• Support Solutions Expert – Leverages appropriate Microsoft Unified Solutions Go To Market (GTM) assets & motions to drive transformational customer conversations, communicating Microsoft Unified and Enhanced Solutions value, aligned to customer’s priorities.
• Sales Excellence –Manages the end-to-end sales and delivery success of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities aimed at maintaining levels of client satisfaction.

Qualifications

Required/Minimum Qualifications:

• Several years of technology-related sales or account management experience.
• Bachelor’s or Master’s Degree in Information Technology, Business Administration, or related field or similar experience.
• Fluency in English and Swiss/German or fluent in English and German is essential.
• Fluency in French as an additional language is an added advantage.

Professional Experience Should Include

• Business Development – proven experience in acquiring new business and growing sales.
• Strategic thinking & execution – Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
• Cross Group Collaboration – Incorporates diverse perspectives to thoroughly address complex business issues. Able to maintain a broader perspective to identify and evaluate opportunities to enhance the business.
• Solution Area Expert – Ability to: Articulate Microsoft Unified Subject Matter Expertise and differentiate competitor solutions.
• Growth Mindset – Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.