Summer Intern (Portfolio Platform Management)

Job Description

YOUR LIFE’S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you’re passionate about.

What’s Important To You Is Important To Us

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we’re looking for team members who are passionate about our mission—making a difference in military members’ and their families’ lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America’s Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT

Basic Purpose

The PPM Team Has Two Main Focuses

The Portfolio Platform Management (PPM) team is a team within IT Business Services along with IT Reporting and Analytics, Service Management, and Configuration Management. We work together to integrate technology into business strategy and services resulting in optimized experiences across the enterprise.

• Portfolio – Manage the Technical Foundations portfolio for ISD, which includes the management of the processes, methods, and technologies used to analyze and manage current and proposed projects and dollars. We also facilitate four portfolio governance meetings that focus on ensuring that ISD assigns its resources and budgets to the proper projects that drive ISD and NFCU forward.
• Platform – oversee the functions of the ServiceNow IT Business Management (ITBM) tool, which includes providing front-end support (customer assistance) and technical support. ITBM is a module within in the ServiceNow platform that is used to track and complete the work of the full project life cycle from the Demand phase to the Project phase, and project planning to closeout.

We are looking for a driven individual with a basic understanding of project management principles, and the ability to quickly adapt to a new IT application who is ready for an immersive, real-world experience. The intern can expect to participate in activities spanning both of our main focuses. On the portfolio side, the intern may be called upon to assist with research into specific demands or projects, sort/filter/analyze demand or project data, and assist with the PPM team’s biggest yearly task, Annual Financial Planning (AFP). On the platform side, the intern may be asked to make small, low/no code updates to the ITBM module. The intern may also be asked to assist with user testing of new releases of the ITBM module or ServiceNow platform.

The intern should be a self-starter, and motivated team player, who can maintain efficiency and accuracy when multitasking, and have a positive attitude. The intern should also be collaborative, trustworthy, receptive to feedback, and eager to learn.

• A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter” button during your application.

Responsibilities

• Assist with maintaining/enhancing ITBM when asked
• User acceptance testing of new releases of ITBM or ServiceNow
• Support the PPM team by researching, compiling, and analyzing project data
• Assist with Annual Financial Planning activities
• Handling sensitive or confidential information with honesty and integrity
• Taking on additional tasks or projects to learn more about portfolio and

platform management

Qualifications

• Must be pursuing an undergraduate or higher degree from an accredited college/university
• An individual that has completed at least one year of college course work
• Experience with project management or IT project work – desired
• Ability to learn basic low/no code techniques
• Effective organizational skills and ability to respond to requests

effectively and efficiently.

• Strong verbal and written communication skills
• High level of efficiency, accuracy, and responsibility
• Motivation and a strong desire to take on new challenges

Hours: Monday – Friday, 8:00AM – 4:30PM (Subject to change based on business need)

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $15.00 – $30.10 hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Posting End Date: 12/31/22

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.