Summer Intern (Enterprise Mail Processing)

Job Description

YOUR LIFE’S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you’re passionate about.

What’s Important To You Is Important To Us

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we’re looking for team members who are passionate about our mission—making a difference in military members’ and their families’ lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America’s Best Employers
• Newsweek Top 100 Most Loved Workplaces
• 2021 People Companies that Care
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Fortune Best Workplaces for Millennials
• Computerworld® Best Places to Work in IT

Basic Purpose

The purpose of the Enterprise Mail Processing Summer Intern is to prepare Interns for a potential full-time role at Navy Federal Credit Union. Intern roles will provide valuable work experience and insight into the financial industry by providing administrative support in day-to-day operations. Interns will utilize and further develop soft skills, business and or analytical knowledge and creative problem-solving abilities. The role will provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures. Interns will participate in a collaborative, team driven network, and interact with multiple departments.

Joining This Team Will Allow You To Gain Exposure In The Following Areas, Which Will Will Also Add Value With An Enterprise Wide Vision In Addressing Disaster Recovery And Business Continuity Between Campuses

• Return Mail Process
• Inputting data into spreadsheets and organizing them in a strategic format to be able

to analyze and improve production processes

• Mapping, flow charting, and improvement in efficiencies and production in different

sections within the Mail Operations Section

• A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter” button during your application.

Responsibilities

• Perform general industry related tasks; maintain and organize files, photocopy, etc.

as needed

• Assist in the collection and preparation of data
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Maintain professionalism in all interactions, placing member service as priority
• Provide comprehensive day-to-day operational support
• Operate both sorting and inserting equipment
• Assist in determining proper equipment configuration and operating procedures according

to envelope size, number of inserts, etc.

• Assist in the Set-up and operation of automated equipment
• Log registered and certified mail
• Provide additional support for other Mail Operations Section projects
• Assist staff in recording and preparing first and third-class mail reports to qualify for

Postal Service discounts

• Assist in maintaining and stock essential materials and supplies
• Assist in the operation of Mail Center metering machines
• Assist in ensuring all documents to be processed are properly positioned and machine

readable

• Assist staff in examining mail to ensure that required enclosures are included in

envelopes and that mailings are complete

• Perform other related duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university
• Must be flexible and willing to multitask
• Effective interpersonal, verbal, and written communication skills
• Basic research, analytical, and problem-solving skills
• Basic skill maintaining accuracy with attention to detail and meeting deadlines
• Ability to adapt to new technologies
• Ability to provide exceptional customer service
• Basic word processing and spreadsheet software skills
• Basic organizational, planning and time management skills
• Desired – Ability to work independently and in a team environment
• Desired – Communication with impact and be committed to self-development

Hours: Monday – Friday, 8:00AM – 4:30PM (Subject to change based on business need)

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526

Salary Range: $15.00 – $30.10 Hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Posting End Date: 12/31/22

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.