Summer Associate Graduate Intern (IT Disaster Recovery Management)

Job Description

YOUR LIFE’S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you’re passionate about.

What’s Important To You Is Important To Us

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we’re looking for team members who are passionate about our mission—making a difference in military members’ and their families’ lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America’s Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT

Basic Purpose

IT Disaster Recovery Management’s (ITDRM) mission is to facilitate continued Information Services Department (ISD) technical operations in support of Navy Federal Credit Union’s overall mission to the membership by coordinating the development, maintenance and testing of effective and efficient technical recovery solutions that minimize the impact of disaster events.

The Summer Associate Graduate Intern Program is a 10+ week graduate internship program beginning in May 2023 and ending in August 2023. The intention of this program is to hire graduate interns who prove their aptitude into full time roles following graduation. To qualify for this position, applicants must be currently pursuing a graduate or PhD level degree from an accredited college or university with an anticipated graduation date of December 2023 or later.

Responsibilities

Learn and understand the fundamentals controls of Disaster Recovery planning, testing and response coordination to meeting Navy Federal Credit Union (NFCU) directives.

12-week Plan

• Review current ISD Command & Control Plan and identify proposed improvements
• Work with senior manager to identify options
• Propose changes to improve the deliverable
• Define roadmap (to implementation) for approved changes
• Report back on the outcome, with proposed next steps
• As time permits assist in the next steps planning and implementation activities
• Present deliverables to executive leadership

Qualifications

Experience: 5+ years of Information Technology (IT) Experience and exposure to IT disaster recovery/business continuity practices

• Currently pursuing a graduate degree or higher in Information Technology, Information Systems, or other related field

Business Soft Skills

• Excellent communication and presentation skills
• Superior technical writing abilities
• Self-starter/self-directed
• Understanding of general Information Technology/Disaster Recovery/Cyber Response concepts
• Experience with business process definition and optimization
• Strong analytical skills with experience creating reports and analyses
• High level of proficiency with Microsoft Office

Technical Skills Preferred (as Many Of The Following)

• Proficient in the Fusion Risk Management tool or equivalent disaster recovery/business continuity planning software
• Exposure to “on-premises”, cloud and hybrid IT environments
• Experience with business process management
• Experience with Infrastructure Management and Operations Management
• Understanding of systems architecture (Distributed and Mainframe)
• Understanding of ITIL and other control frameworks
• Understanding of and experience with ServiceNow
• Understanding of Waterfall/Agile/DevOps
• Understanding of Software Development Lifecycle (SDLC) approaches
• Understanding of technology backup concepts and practices
• Understand of crisis/emergency notification software usage

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $41.00 – $46.00 hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.