Student Advisor

Position Overview:

Bellevue University, the largest, private, non-profit and fastest growing institute of higher education in Nebraska has an immediate opening for an Academic Advisor. This individual will be a customer service professional and enjoy building strong relationships with students. Responsible for being the student’s trusted advisor, the best candidate will thrive on being the go to expert to assist students in all phases of enrollment.

Essential Functions:

• Builds and maintains relationships with students.
• Provides students with a personalized degree plan and discussion around a realistic tailored approach in finishing all requirements leading to graduation.
• Consults with students regarding financial resources available
• Counsels and advises students on their academic (i.e., student status, grades, etc.) responsibilities.
• Uses effective enrollment management procedures to provide high-quality customer service to Guild students
• Enters student data in an accurate and timely manner in University information systems including Salesforce and Campus Solutions.
• Receives and tracks student information for student financial records while ensuring information is accurate and complete and distributed appropriately.

Qualifications:

• Bachelor’s degree required.
• Minimum of three (3) years of experience in enrollment or advising of students preferred.
• Proficiency in using Microsoft Office products.
• Excellent customer service skills with strong verbal and written communication skills needed to assist students and facilitate a resolution to problems.
• Detail oriented and good organizational skills.
• Must be adaptable and can self-initiate and manage a diverse set of activities while sometimes operating under stressful, time-sensitive deadlines.
• Requires the ability to maintain a strict level of confidentiality in the handling of student information.
• Must be able to work in a fast-paced environment and handle multiple tasks simultaneously, while producing timely quality work.
• Ability to work independently and also part of a team.

NOTE: The statements above are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at www.bellevue.edu/student-support/consumer-information/consumer-information, provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University’s Annual Security and Fire Safety Report (ASR), found at www.bellevue.edu/student-support/consumer-information/pdfs/annual-safety-report.pdf, provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling 402-557-7028. In addition to this, Bellevue University is an Equal Opportunity Employer.