Sr Product Manager, Captain – Dubai

Careem is the everyday Super App for the greater Middle East region, providing a host of daily services that people need to move around, order food, deliver things and transfer money in one unified smartphone app. Careem’s mission is to simplify and improve the lives of people and build an awesome organization that inspires. Established in July 2012, Careem provides its services in over 100 cities across 13 countries and has created two million income-generating opportunities in the region. A pioneer of the region’s ride-hailing economy, Careem became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020.

Our engineering team is growing rapidly, and we are looking for talented engineers to help us in our mission to simplify and improve the lives of people and build a lasting institution that inspires.

Why join our journey

When you start your journey at Careem, you’ll be empowered to drive impact across a region of 600 million people, supported by our community of colleagues from over 75 nationalities. Whether you’re creating codes for our Super App or finding new ways to bring our platform to the people in your city.

Join us as we solve some of the most difficult problems that our region faces at scale while driving stellar experiences for our Customers, Captains (drivers) and Merchants. You will have the chance to work on cutting edge technology and with a diverse set of individuals across many geographies. You will also have the opportunity to learn and grow every day to develop alongside talented and inspiring people from around the world. As a colleague at Careem, you’ll be empowered to take ownership of your work, be of service to our Captains, customers and partners as we build the region’s Super App, all while shooting for the moon to create impact across the region.

What You’ll Do

• Product Areas: Leading captain core app experience topics in both Android & iOS apps like captain booking flow experience in Mobility of People(Ride Hailing) and Mobility of Things (food, groceries, e-commerce goods), Supply positioning, UX & UI of overall captain apps.
• Strategy & Vision: Developing the strategy and vision for the captain core experience squad, working closely with the captains, markets, product, data science, analytics, and engineers.
• Roadmap: Building and driving the roadmap and being accountable on the impact and outcome.
• Execution: Executing and delivering on measurable results in a high throughput and a high performing environment.
• Voice of Captains: Constantly in touch with our captains, actively listening with genuine empathy, in order to better articulate and prioritize their pains and gain, and validate designs and experiences before developing them in code.
• Voice of Data: Constantly surfacing and examining the opportunities from mining the wealth of data and prioritizing based on strategic ROI and impact.
• Stakeholders Management: Shielding the team and managing stakeholders, bringing stability and principled framework for decision making and prioritization.
• Culture of Impact and Shooting for the Moon: Responsible for growing a best in class captain core experience team, guided by first principles from science and economics, grounded by data, iterating fast with experimentation and compounding improvements, and constantly pushing the envelope through 10x ideas and pilots.

What You’ll Need

• Wealth of experience in managing supply for marketplaces & booking experiences for ride hailing[Two sided marketplace] & Deliveries [Three sided marketplace]
• Strong mobile app product management background with min 5+ years of relevant experience. Comfortable and passionate discussing UI/UX, algorithms and ML models tradeoffs, limitations, and advances.
• Impact driven with experimentation and simulation mindset, with experience in AB / Multivariate testing, common pitfalls and avoiding being fooled by randomness.
• Proactiveness and Clarity: Proactively unblocking and managing cross-vertical and cross-functional dependencies and communication.
• Strong communication skills, critical thinking, and sound judgement.
• Drive and Motivation: You are motivated to make an impact, deliver results quickly, and raise the bar in the region’s ecosystem

What We’ll Provide You

In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this.

As a Careem Colleague You Will Be Able To

• Be part of a Remote-First organisation
• Work from any country in the world for 60 days a year
• Use Unlimited Vacation days throughout the year
• Access fitness reimbursements for health activities including: gym, health club and training classes.
• Work and learn from great minds
• Create impact in a region with untapped potential
• Explore new opportunities to learn and grow every day