Sr. Partnership Manager

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Chamberlain Group is a global leader in access solutions. Our leading brands like LiftMaster, Chamberlain, Merlin and Grifco are found in millions of homes and commercial applications across the globe. Our innovative products powered by the myQ digital ecosystem provide customers with smart access solutions to move safely through garages, homes, communities, businesses, and storage facilities.

At Chamberlain Group, we hire smart people to work on cool products for a connected world.

Job Summary:

This role is within CG’s Business Unit Operations function. This role is responsible for driving the partnership strategy and priorities with Business Unit partners and the Connected Services Team to manage CG’s participation and strategy in connected ecosystems. This role will define and evolve CG’s residential ecosystem strategy and roadmap. Working cross-functionally to organize and analyze primary and secondary research; acting as a senior business contact with ecosystem partners; develop new business models; negotiating terms and move prospective partners through the process; acting as a partner to the Product Owner for ecosystem integrations with the technical development teams when necessary; and providing cross functional support to the organization including Business Units, engineering, technical services, IT and marketing.

Responsibilities:

• Refine and prioritize CG’s Residential Partner and Integration roadmap and present developments related to market shifts as well as insights to position the company as a leader in the market; develop and update financial forecasting related to external ecosystem opportunities
• Drive the partnership strategy and priorities while building relationships with partners
• Determine and negotiate the best value for CG out of the contract
• Maintain the ongoing relationships and level set on how to enhance through regularly business reviews
• Drive the contract between CG and external and internal partners
• Work closely with partner Business Units and Connected Services Strategy team to develop and execute multiyear ecosystem roadmap for growth supporting integrations and key feature requirements using consumer insight driven innovations to maximize sales and profitability
• Use competitive and market intelligence to enhance or adjust plans as necessary; prepare tollgate materials as required in agile process for executive leadership approval
• Develop dashboard and track ecosystem performance post-integration to ensure upfront objectives are being carried through by internal and partner teams; provide support to ensure success as requested; coordinate with business unit teams to recommend actions to address under-performance
• Conduct research through key consumer, customer account and overall market feedback for partnership enhancements; use information to create market requirements collaborating with product development team
• Manage the user and ecosystem experience developing use cases and prioritizing development efforts in conjunction with cross functional team including technical development, UX/UI and engineering with a goal of successful delivery of assigned partnerships with the appropriate allocation of resources
• Work cross-functionally to coordinate with marketing, channel and brand functions to incorporate brand guidelines as well as provide insights and vision for marketing of connected products and services using VOC research

Required Qualifications:

• Bachelor’s Degree in Business, Marketing or Engineering
• 7+ years of experience in product and/or channel marketing in software/services environment; 4+ years in product partnership development complex agreement negotiation; lead cross-functional matrix teams
• Ability to work in an Agile product development environment
• Able to travel up to 25% – domestically and internationally
• We are open to remote-based candidates who live within the United States for this opportunity.

The pay range for this position is $131K to $215K; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

We’re an organization who values its human capital and provides support to assist its employees succeed.

Chamberlain Group is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers via email or phone or other methods.