Sr. Manager, Commercial Operations – LATAM & NGO

Located in Cambridge, MA, the Senior Manager, Commercial Operations LATAM Region & NGO will be responsible for coordinating the day-to-day alliance management with regional distributors and for supporting Moderna’s operational execution with strategic accounts like PAHO, COVAX, UNICEF, AVAT and contracting with Governmental bodies.

This individual will be accountable to ensure the day-to-day activities with distributors and strategic partners across the assigned portfolio is professional, collaborative, and aligned to the contractual agreements; that ensuring issues are resolved in a timely manner and appropriate governance and communication is maintained. As the role develops it is expected that the candidate will assume greater ownership of some of these collaborations.

The scope of these activities will include ensuring contractual obligations and deliverables are met, management of commercially related committees and corresponding activities of these committees including selected Joint Steering Committee (JSC), Outside of US Committee (OUS) and any Regional or Market specific committees established to support commercial initiatives and/or launches of Moderna brands and ongoing activities post-launch.

The role reports to the Senior Director, Commercial Alliances, LATAM and the Director, Strategic Alliances (NGOs).

Here’s What You’ll Do:

• LATAM:
• Create and maintain project timelines that contain all activities, interdependencies and resource required to accomplish key milestones across the collaboration
• Identify and manage activities and processes for the development of key project deliverables and documents for collaboration
• Provide regular updates on progress against project objectives, milestones, timelines, and metrics
• Establish, communicate, and monitor project risks and proactively identify issues that will impact the success of projects across the collaboration
• Organize team members to work together to recommend solutions to issues as they arise
• Provide written agendas and meeting summaries in a timely manner to communicate project status to broader team
• Coordinate in time the appropriate training interventions for the customer facing teams
• Partner with Regulatory, Medical Affairs, Pharmacovigilance, Commercial, Business Development, Legal, Manufacturing, Logistic, Supply Chain and Corporate Strategy Team to ensure project plans, value drivers for partnership and governance are aligned appropriately with contract obligations
• Engage with local distributor markets to establish and facilitate collaboration, ways of working, and information sharing approach
• Lead and/or participate in cross-functional teams focusing on continual improvement of Moderna’s customer experience

• NGO portfolio:
• Collaborate with internal and external stakeholders to ensure contractual deliverables such as order deliveries are met and on track
• Organize meetings, take minutes, and follow up with attendees on action items
• Manage certain contract processes, in collaboration with Legal
• Conduct partnership healthchecks to identify issues and resolve them

Here’s What You’ll Bring to the Table:

• 8+ years’ experience with BS/BA, in the pharmaceutical, life sciences or related industry, preferably in commercial, business development, or project leader/project management role.
• 3+ years’ experience in Project Management, Alliance Management, Commercial Partnerships, Business Development, or related function
• Thorough understanding of contracts, partnerships, experience, and track record of having managed successful alliances
• Experienced, hands-on project manager adept at establishing processes and managing cross-functional teams through significant ambiguity and fast-paced environment. Formal project management education/certification preferred
• Robust understanding of the regulatory, market access, procurement, budget planning cycle, demand creation, vs ordering pattern process, tender management across various business segments (government/MOH, institutions, private)
• Strong analytical, organization, interpersonal, oral, and written communication skills, attention to detail, ability to work in a time constrained environment
• Comfortable working in a matrix environment
• Not deterred by ambiguity but will instead chart the path and build ahead
• Ability to manage difficult conversations and interactions as they arise
• Strong leadership skills, including creative, problem solving mindset and ability to work in a multicultural environment
• Highly motivated, results oriented individual
• Language skills: English and Spanish required; Portuguese preferred
• Product launch experience preferred

Here’s What We’ll Bring to the Table:

• On-site subsidized cafeteria or catered lunches
• Company-provided iPhone
• Free parking, monthly subway pass or a subsidized commuter rail pass
• Free annual corporate membership to Bluebikes
• Highly competitive healthcare coverage including: medical offered through BCBS (HMO/PPO), dental, and vision offered through VSP
• Flexible Spending Accounts for medical expenses and dependent care expenses
• 16 weeks of 100% paid parental leave for all new parents
• 16 weeks 100% paid family caregiver leave
• 20 weeks 100% paid medical leave
• Eligible for “Moderna Month” (one month paid sabbatical after five years of service and eligible for additional one month paid sabbatical every 3 years thereafter)
• Adoption assistance and discounts to local childcare centers, as well as access to care.com
• 401k (traditional and Roth offered) with 50% match on first 6% deferred. Match is vested immediately
• A suite of Moderna paid insurance coverage, including: life insurance, short-term and long-term disability
• Voluntary legal assistance plan
• 15 days’ vacation and 7 sick days per year, in addition to a discretionary winter shut down and 11 company paid holidays (includes 2 floating holidays)

Candidates should be aware that Moderna currently maintains a policy requiring all US-based employees to be fully vaccinated against COVID-19 and receive a booster shot once eligible . Newly hired employees must be vaccinated and boosted prior to their employment start date. Moderna is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated or receive a booster where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

About Moderna

In 10 years since its inception, Moderna has transformed from a science research-stage company advancing programs in the field of messenger RNA (mRNA), to an enterprise with a diverse clinical portfolio of vaccines and therapeutics across six modalities, a broad intellectual property portfolio in areas including mRNA and lipid nanoparticle formulation, and an integrated manufacturing plant that allows for both clinical and commercial production at scale and at unprecedented speed. Moderna maintains alliances with a broad range of domestic and overseas government and commercial collaborators, which has allowed for the pursuit of both groundbreaking science and rapid scaling of manufacturing. Most recently, Moderna’s capabilities have come together to allow the authorized use of one of the earliest and most effective vaccines against the COVID-19 pandemic.

Moderna’s mRNA platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, and has allowed the development of therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases and auto-immune diseases. Moderna has been named a top biopharmaceutical employer by Science for the past seven years. To learn more, visit www.modernatx.com .

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. Moderna will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.