Appointment Clerk Supervisor

Spectrum Healthcare Resources has an opportunity for a civilian full time APPOINTMENT SUPERVISOR at the Family Health Center in Fairfax, Virginia .

We provide out-patient clinic services for enlisted and retired military personnel in association with Ft. Belvoir Community Hospital.

Position Highlights

Emphasis on work/life balance
Supervisory opportunity
Employee status with a generous benefits package
Supportive working environment
Convenient location 20 miles from D.C.
Give back & serve our Nation’s military and dependents

This position provides oversight of the appointments and reception area in support of patient care and treatment.

Essential Functions

Train or instruct employees in job duties or company policies or arrange for training to be provided.
Supervise the work of the appointment staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Discuss job performance problems with employees.
Participate in the work of subordinates to facilitate productivity or to overcome obstacles.
Resolve customer complaints or answer customer’s questions regarding policies and procedures.
Prepare and issue work schedules, deadlines, and duty assignments for appointing, reception or medical records staff.
Develop work schedules in accordance with the budget and workload

Job Qualifications

The job qualifications for this position are as follows

A high school diploma or GED equivalent.

Three to five years related experience.
Must be proficient in supervision and training, patient relations, appointment scheduling and professional phone techniques.
Customer service training preferred.
Have and maintain current certification in Basic Cardiac Life Support (BLS).
Familiar with Microsoft Office applications Excel, PowerPoint, Word, and Mail.
Shall be able to read, write, and speak English well enough to effectively communicate with patients and other staff members.

Have knowledge of computer operations and proficiency in the use of basic word processing, data entry, and automated records

For additional information please contact Mallarry Dierkes at [email protected]

US-VA-Fairfax

Mallarry Dierkes

314744 4145

[email protected]

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