Specialist Rider Content

  • Full Time
  • Business Bay, Dubai, United Arab Emirates
  • TBD USD / Year
  • talabat profile




  • Job applications may no longer being accepted for this opportunity.


talabat

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

  • Communication and content planning – mapping and executing our digital content rider strategy for UAE. Ensuring that we are developing content plans to land the best message through the right channels with our country rider fleet
  • Rider engagement analysis – using data to constantly iterate and test our approach / results across all digital channels
  • Rider brand and image – overseeing and streamlining all rider communications to ensure all content is on-brand and consistent in terms of tone, style, quality and message
  • Copy and comms – producing well-written copy for reactive and proactive rider campaigns, whether that be general intel regarding product updates or long term campaigns to drive certain results across our operations
  • Partnership management – working with the Rider CRM Manager to maximise the value we get from our sponsorships and brand partnerships

What did we order?

  • 2-4 years of relevant professional experience
  • Written and verbal English. – bilingual proficiency an advantage
  • Ability to deliver complex messages and explain concepts clearly and succinctly to a diverse audience
  • Exhibit a high degree of creativity to design and execute campaigns that appeal to riders
  • Experience of working with a content strategy and content calendar/grid
  • Ability to work independently and efficiently and adapt to a changing workload
  • Experience with a range of digital and social media platforms and proven ability to use digital and social media as effective communications tool

To apply for this job please visit www.linkedin.com.


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