South Carolina Department of Social Services
Job Responsibilities
Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina’s children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!
We’re looking for an enthusiastic Administrative Specialist II for our Chester County office who performs a variety of clerical duties and exercises judgment and discretion in various duties performed for the agency.
The Administrative Specialist II receives clients applying for FI and SNAP benefits, explains services and registers applications, assigns Case Managers and scans registered applications in SCOSA.
Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions and assembling folders for intake cases.
Greets customers at the reception desk, discerns customers needs and routes them to designated Case Manager either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate Case Manager.
Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out cases, prepares alert changes, processes MR’s and scans into SCOSA, completes time studies, issues bus tickets, researches via computer County Government records for child support, real property and vehicle information.
Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily.
Orders supplies weekly for the clerical unit, submits faxes, replenish copiers and network printers with toner, paper and envelopes. Responds to quality control requests, assists the supervisor as needed and performs other related duties as required.
Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintain separation of cases files by program and purging closed case files as required for destruction and archives.
Will be required to perform Red Cross shelter/emergency response duties as directed.
All South Carolina Department of Social Services (DSS) Employees are expected to Adopt, Implement, and Promote the Published Mission, Vision, and Guiding Principles, While Employed by the Agency. Minimum and Additional Requirements
A High School Diploma and two (2) years of clerical experience.
Selected positions may require the ability to type at a corrected rate of 35 words per minute.
Knowledge of grammatical rules, spelling, and clerical formats. Knowledge of office management policies and working knowledge of standard office equipment. Ability to coordinate and work well with others. Ability to communicate effectively orally and in writing. Is courteous and respectful to their colleagues, clients, and the general public.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. “See Resume” is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
A valid driver’s license is required. Good organizational skills and time management skills.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
DIVISION: Economic Services / Chester County
To apply for this job please visit www.governmentjobs.com.