TELUS International Europe
Are you a passionate Social Media user, genuinely excited to help customers and have an interest in current events in Turkey? Then join our new team and help us to ensure excellent service standards while making a difference in the world!
Description and Requirements
Overview of tasks
- Review and classify content according to set guidelines
- Label and comment content according to social media brand’s policies
- Train an AI, to detect policy violations automatically and forward them to our content moderation teams
- Handle user queries and help resolve them accurately and on time
- Contents involved can contain graphic images or offensive content
What we expect:
- Fluent written and spoken communication skills in Turkish and English are essential
- Willing to move to Germany as soon as possible
- Valid working permit for Germany / EU citizenship
- Affinity with online media and social networks
- Strengths in efficiency, accuracy and empathy
- Awareness for current cultural, political and social events
- Goal-oriented and meticulous work approach
- Flexibility and willingness to work in shifts
What we offer:
- Attractive salary: 14.4 Euro per hour and fully paid training period
- Appealing bonuses for weekend and night shifts
- Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
- Advanced job opportunities in our internationally growing company
- Great office with modern workspaces at the city center of Essen
- Positive international working environment; Fun floor with PlayStation, table tennis, and many more
- Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
- Appealing benefits like corporate psychologist in the office, regular fruit deliveries for a healthy lifestyle and free drinks
- Attractive employee referral bonus programs
- Intriguing and diverse responsibilities working with one of the big players in social media
Join our team and apply now!
Our recruiting team will gladly answer all your questions at +49 201 2587 0006.
We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
TELUS International values people diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.
About us: Since founded in 1998, excellent customer service is our passion – 2020 we went one step further and are now part of TELUS International. Since then, 50,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
#LI-DNI
To apply for this job please visit jobs.telusinternational.com.