Social and Behaviour Change Programme Manager – Africa

Location:

Based in Nairobi, Kenya or Dakar, Senegal with business travel on a need basis (Overseas travel should be expected for 30% of time)

Reporting Manager:

Regional Programme Director for Africa

Start date:

ASAP

Duration:

Permanent

Type:

Full-time, Grade D

Remuneration:

$3,000 – $4,500 per month, depending on level of experience and qualifications, plus benefits (including health insurance and paid leave).

Application Deadline:

20 December 2023

MAGENTA is a leading Social and Behavioural Change (SBC) agency that specialises in understanding human decision-making processes in order to design solutions for relevant and impactful solutions to some of the most challenging problems of our time. We implement programmes across the Middle East, Africa, Asia, Latin America and The Caribbean using the latest in behavioural science principles and a rigorous approach to research, strategy, campaign design and implementation. Our clients include UN agencies, INGOs, governments and the private sector. Whether we are aiming to shift parenting practices to improve children’s outcomes or to understand how social norms underpin corruption, we always go the extra mile to ensure we can create positive impact for some of the most underserved populations in the world.

MAGENTA’s Africa team will be based in Dakar, Senegal or Nairobi, Kenya operating across Kenya, Mozambique, Lesotho, Senegal, Mali, Niger, Burkina Faso, Mauritania, DRC and Cote d’Ivoire. We are looking for exceptional individuals to join this team, driven by a keen desire to deliver social impact and who thrive in a fast-paced environment.

Primary responsibilities of SBC Programme Manager are the following (1) Programme Implementation and (2) Programme Development.

RESPONSIBILITIES

The SBC Programme Manager will report to the Regional Programme Director. Typical tasks include:

Programme Implementation (65%)

1. Manage programmes effectively from inception to close out, including both technical and operational aspects:
2. Technical:
   • Provide strategic guidance and oversight to project team, including programme officers, consultants, partners and suppliers;
   • Act as the main focal point for MAGENTA’s clients and partners, ensuring effective, constructive and regular communications;
   • Responsible for quality technical leadership of programmes;
   • Monitor programmes and develop contextually appropriate and effective solutions to ensure smooth implementation that delivers impact;
   • Facilitate co-creation and design workshops internally and externally.
   • Design and delivertailored training on SBC as part of the MAGENTA Academy (MAGENTA’s training institute)
3. Operational:
   • Deliver impactful programmes that achieve the set objectives within the allocated budget and timeframe;
   • Responsible for robust planning at inception phase, developing, maintaining and utilising all programme management tools including detailed workplan, logframe, resource plans and budgeting;
   • Lead all procurement needs for effective programme delivery;
   • Secure and oversee relationships with technical service providers and suppliers (production, data collection, partnerships etc.) to support the Africa team’s programme implementation.

Programme and Business Development (35%)

• Develop and maintain strong relationships and positioning with clients and strategic partners in Africa.
• Lead the design and development of innovative SBC programmes, building MAGENTA’s programming in Africa;
• Secure new business opportunities and contracts and deliver successful client pitches across Africa with follow-on work for existing programmes and expansion in new countries;
• Represent MAGENTA at conferences and thought leadership events.

REQUIREMENTS

1. Education:
   • Relevant degree from a top tier university required; Masters preferred
2. Experience:
   • 4-6 years professional experience in the development sector, preferably with a focus on SBC/ Communications for Development (C4D) or strategic communications;
   • Substantial knowledge of international development and/or humanitarian system, institution and donors, and of compliance requirements, experience working with the UN and US Government strongly desired.
   • Ability to work effectively, respectfully and successfully with governments, clients, partners, and other stakeholders in complex settings.
   • Demonstrated expertise in representation and negotiation resulting in securing significant new opportunities for MAGENTA.
   • Knowledge of and experience living in Wester or Eastern Africa strongly desired.
   • Excellent written and spoken French and English required.
   • Technological and software fluency, including Office 365.

COMPETENCIES

Strategic thinking:

• A high-level strategic thinker, with a keen desire to learn and consume new information.
• Robust logic chain analytics and strong general analytical skills.
• Ability to simplify complex information and to comfortably navigate ambiguity using solutions-focused approaches.

Leadership:

• Ability to provide a clear vision of the organisation’s objectives and values.
• Demonstrated ability to develop others.
• Excellent communicator and a service-oriented leader, able to recognise and meet client needs.
• Ability to multi-task and manage competing priorities.
• Demonstrated desire for excellence and an ability to inspire others to attain professional excellence.

Commercial acumen & innovative spirit

• Demonstrated strong commercial acumen.
• Robust understanding of corporate key performance indicators.

Cultural Fit

• Demonstrated adherence to MAGENTA’s core values:
  • Curiosity: Challenge the obvious, reflect and then act.
  • Transparency: Hold yourself and those around you accountable
  • Authenticity: Walk the talk
  • Innovation: Think bold, think big, think broad
• Willingness to live, work and travel in developing/post-crisis settings;
• Good sense of humour, personable and demonstrated ability to build networks;
• Entrepreneurial spirit and willingness to get hands dirty;

WORKING CONDITIONS

• MAGENTA has a flexible working policy which promotes periods of remote working in the year.
• May involve working in regions that are remote and lack basic modern infrastructure.

1. MAGENTA is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.