Site and Settlement CCCM Officer

UN High Commissioner for Refugees

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for asylum seekers, refugees, internally displaced, returnees and stateless people. The operation in Mozambique has its main office in Maputo, field office in Nampula, and sub-office in Pemba. The incumbent will be based in Pemba. The working language in the UNHCR offices in Mozambique is English.

The main focus of the Site and Settlement CCCM Officer is to support a multi-sectoral response to assist and protect displaced populations in communal settings (collective centres, camps, sites, transit/reception centres, spontaneous and informal sites, etc.), where such are created or envisaged. However, as camps and communal settlements are temporary solutions established only as a last resort whilst all efforts are made to find more durable solutions, the Site and Settlement CCCM Officer does not advocate for the creation of camps but supports the improvement of the management of any relevant communal setting. Additionally, displaced populations often settle outside of communal settings with host families or in rented premises in rural or urban areas and some aspects of the management and coordination of their access to protection and assistance might fall under the purview of the incumbent.

Please also note that engagement under a UNHCR affiliate scheme is subject to proof of vaccination against COVID-19.

Duties: Site/Camp Level direct implementation:

– Support the establishment and maintenance of effective coordination mechanisms and tools, including information management and site/camp monitoring with stakeholders, including government counterparts, ensuring timely and effective provision of services. – Support Site Management colleagues and local authorities in conducting regular site level coordination meetings – if working with a Site/Camp Management Implementing Partner ensure that partners conduct Site/Camp level coordination meetings – in line with the Principles of Partnership, making sure that participation is inclusive, consultative, and results-oriented. – Establish strong working relationships with all site level internal and external stakeholders, including the displaced population and host communities, in order to facilitate effective collaboration and communication. – Conduct continuing site level monitoring of services to aid senior colleagues in ensuring that gaps are filled through site level coordination of response and service delivery. – Support the creation of and continuously updating of site level Emergency Response Plans as needed. – Contribute to regular and ad-hoc reports with concerned parties on a timely manner. – Support the setup and continuation of site level participatory governance. – Coordinate with senior colleagues and UNHCR information management focal points to help develop and update products such as site/camp profiles, site/camp directories, volunteer units mapping, infrastructure mapping, etc. – Support senior colleagues to coordinate with UNHCR Program Unit to follow up on PPAs and to provide inputs for reporting against indicators. – Represent UNHCR in meetings with sectoral and external partners, authorities, and other relevant interlocutors when needed and appropriate. – Liaise and negotiate with local authority counterparts, partners, and populations of concern when needed and appropriate.

How to apply

▪ Applicants are invited to apply online and complete the mandatory motivation letter. For help with logging in to the MSRP External Portal, or with online applications, please contact the HR Unit well before the deadline to allow sufficient time for any technical problem to be resolved. External vacancies are posted on the external UNHCR website – https://www.unhcr.org/careers.html – Careers – Career opportunities – Other Opportunities – Vacancies – sort by Location or search by Job Opening number. ▪ Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees). ▪ The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. ▪ UNHCR strongly encourages qualified female applicants to apply. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms gender, disability, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. All applications will be treated with the strictest confidentiality. ▪ UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at [email protected] or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80. ▪ For any technical problems encountered during the online application, please send an email to the below email address titled “Online VA Query-your name and surname”. Human Resources Maputo [email protected].


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