SHAREPOINT AND POWER PLATFORM LEAD

Médecins Sans Frontières (Doctors Without Borders), an international medical humanitarian association founded in 1971, provides medical assistance to populations whose lives are threatened: mainly in cases of armed conflict, but also epidemics, pandemics, natural disasters or exclusion from care.

MSF WACA (West and Central Africa) was created in 2019 and aims to bring about a change in the dynamics of the MSF movement. WACA is driven by a significant number of doctors and humanitarians of Doctors Without Borders from West and Central Africa who wish to be heard, to contribute and above all to proactively assume responsibility for the humanitarian mission of the organization. WACA reflects an identity of humanitarians, an aspiration for MSF, a truly inclusive movement of people who share the values of empathy for others. Its strength is based on other MSF associations and its associative fiber is amplified by concrete operational objectives.

We are looking for: SharePoint and Power Platform Lead

**Department:**Information Technology

Direct Manager: Head of Information Technology Department

Number of Team members to manage: 01

Working %: 100%

Position based in: Ivory Coast

Mobility: up to 30% (field in Africa region) and Czech Republic

Type of contract: Duration: Fixed term duration (12 months), renewable

Position to be filled on: ASAP

General Objective :

The SharePoint and Power Platform Lead under the direction of the Head of IT and in close collaboration with MSF SITS (Shared IT Services) provide leadership on SharePoint and associated automation tools related dossier in MSF WaCA. She/he will be expected to:

• Leverage of out-of-the-box SharePoint functionalities to deliver solutions that meets the digitalisation objectives;
• Design, code, test and implement tools for operations automation using Power Platform;
• Administer, manage, and maintain O365 environment;
• Ensure the best possible usability, experience, and security with the Intranet platforms;
• Manage relevant technical staff, consultants, and IT vendors.

Main responsibilities:

• Independently design, develop, and deliver scalable, secure SharePoint solutions using Web-parts, SPFx, Power Automate (Flow), PowerApps, and Power BI applications;
• Provide end-user technical support on every aspect of SharePoint including day-to-day issues regarding SharePoint usage, functionality, application maintenance, and permission management;
• Conduct formal meetings with key stakeholders, to gather, analyze, and translate functional business requirements and workflows into technical requirements;
• Manage IT staff and external IT service providers in relation with SharePoint/Power Platform porfolio;
• Maintain a close collaboration with MS SITS relevant stakeholders for activities synchronization and best practices sharing;
• Liaise with relevant Digital Transformation team members for feedbacks on processes, customer experience, changing business requirements globally;
• Provide L2 and L3 operational support for SharePoint / Power Platform;
• Function as subject matter expert (SME) for SharePoint to advocate;
• Build a knowledge base of recurring issues and their resolution or workaround solutions;
• Prepare and maintain technical reports and documentation;
• Implement relevant information security and data privacy controls in collaboration with the Head of IT and the Data Protection Officer;
• Ensure sufficient storage space by performing clean-ups and archiving data.

Why join us ?

You will find yourself a rich multicultural environment embellished with many relaxation areas to exchange or just create. The opportunity to test and learn. Every idea is welcome, your comments and opinions will be appreciated at all levels of the organization. The chance to be a key player in a growing and highly qualified team. And most importantly, great colleagues in a healthy work environment… (yes, yes..)

Job Profile:

Education:

• Bachelor’s degree in Information Technology with a minimum of 5 years relevant experience;
• Relevant Microsoft SharePoint official training with an accredited institution (mandatory) / certification preferred;
• Project Management official training or certification (desirable);
• Official training or certification in IT Service Management (desirable).

Competencies / Skills:

• Strong knowledge of M365, SharePoint Online, Power Automate, and Power Apps are mandatory;
• Ability to prioritise, work under pressure as part of project and support teams with experience of delivering communications and engagement strategies;
• Agility, ability to work with a little supervision;
• Out of box thinker, anticipator and innovator;
• Good written and verbal communications with an eye for accuracy and detail;
• Ability to create workflows using common types of event triggers and conditional flow logic;
• Knowledge of UX design principles;
• Knowledge of application lifecycle principles;
• Knowledge of scripting, HTML, CSS, Power Query;
• Knowledge of Power Apps AI models and builder components (desirable);
• Knowledge of Power platform integration with Dynamics 365 (desirable);
• Knowledge of Microsoft Data Platform (desirable).

Aptitudes – Soft skills:

• Demonstrated ability to communicate professionaly;
• Stakeholder management;
• Relationship management;
• Effective management of multiple diverse tasks concurrently;
• Ability to learn new skills in a short period of time.

Professional experience required:

• Relevant 5 years experience working in a professional and challenging environment;
• Experience converting business requirements to solution specifications;
• Experience with Power Platform solution creation using Power Automate, Power Apps and Power BI;
• Exposure to solution design and development with SharePoint online.

Languages skills:

• Fluency in english and french.

N.B.:

This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

In a dynamic work environment, MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, profile, physical disability or any other discriminatory ground.

Deadline: 25th August 2022 à 18:00 GMT Only shortlisted candidates will be contacted.