Sexual Violence Support Liaison Administrator

Let us introduce ourselves…

Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs led.

The Team

The Rape and Sexual Violence Service is the largest specialist service provider in the Black Country, supporting victims and survivors of sexual abuse. The service offers support to women, men and children who have experienced rape, sexual violence and childhood sexual abuse. Our specialist team combine expertise with a sound understanding of trauma, providing an exceptional service to our clients. As a service, we are focused on proactively engaging clients to provide them with the support they require through their journey.

We have a team of ambitious, self-driven individuals who support each other. Teamwork, respect and solidarity is at the forefront of our ethos.

Job Role

Job Title: Sexual Violence Support Liaison Administrator

Position available: 1 full-time position (37.5 hours), based in West Bromwich

Salary: £20,167 – £21,057

Closing date: 28th March 2022

All interviews will be held via Microsoft Teams

Is this you?

We are looking for a candidate with excellent interpersonal skills, as well as efficient and organised organisational skills.

We are looking for an empathetic candidate with experience of working with vulnerable people and an understanding and awareness of trauma.

The Role

The Sexual Violence Support Liaison Administrator will provide key administrative support to our Rape and Sexual Violence Service Single Point of Contact. The post holder will manage a waitlist of clients who wish to access support. Once clients are placed on a waitlist, the post holder will be responsible for maintaining regular safe and well calls to clients. In addition to this, the post holder will be required to deal with telephone and email queries, ensure that case management systems are kept up to date.

If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.

Important information for all positions

Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Employment checks

Responsibilities

As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks

Right to work in the UK

Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination we treat all job applicants equally.

We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidates documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you.

References

Following your interview, two employment references will be sought. One of these should be your current or most recent employer.

If you have finished full-time education and you have no employer reference, we will accept a reference from:

• a professional from your centre of study, for instance, a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you
• a civil servant from a government agency
• a bank manager

DBS

All positions are subject to DBS checks at the relevant level.

COVID-19

BCWA has adapted services during COVID to support victims of violence and abuse that meet all the latest Government guidance. Personal Protective Equipment (PPE) is available at all our sites and distributed to all staff as appropriate.

Full details of the BCWA Risk Assessment can be found on our website. Please read this as it provides the framework that we are delivering services against.

You will receive appropriate training to undertake the duties of the job on and on and offsite basis and all situations are risk assessed.

Management supervision, support and oversight is embedded in our practice to ensure all parties are kept safe.