Service Support Worker – Support at Home – Hampshire

Location: Hampshire based with travel required in the community and surrounding areas

Contract type: Fixed term contact until March 2023

Hours per week: 21 hours per week, Wednesday, Thursday, Friday 10am – 6pm.

Salary: £17,464 – £18,379 depending on experience (pro rata £10,478 – £11,028)

Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We have the perfect role for you!

We are looking for a passionate and enthusiastic person with great people skills to join our Independent Living team as a Service Support Worker. We employ hundreds of Service Support Workers who help people live a more comfortable, independent life. If you have a caring, patient, and helpful nature you could make a tangible difference to someone’s life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you’d be a perfect fit for us.

You could be taking someone to a hospital appointment that they otherwise couldn’t get to or be picking up prescriptions and shopping. Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. It’s not just a job, but an amazing way to give back to your community. The focus of this role will be supporting people returning home from the hospital after discharge.

Not only will you allow people to enjoy healthier, more fulfilling lives, but a career within Independent Living can be both rewarding and satisfying, providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users.

What you’ll get in return

Working with the Red Cross you will be; paid from start to end of your shift including travel time, receive up to 45p per mile for mileage expenses claims, 36 days paid annual leave (with the option to buy more), have access to flexible patterns of work for a home – work balance; you’ll be entitled to maternity and absence benefits and discounts from a range of online and high street retailers.

“I needn’t have worried about not having done this role before, the training and support I received from the start made me feel comfortable in carrying out the role well.” – Mandy, Service Support Worker, Dundee.

This role could be for you if: • You can make things great. You know how to improve service quality for the benefit of users. • You’re professional. You can deal with queries in a diplomatic and confidential manner • You love being flexible. Working hours out with the norm suits you.

Also, you’ll be: • IT literate • Able to complete online training • Full driving licence holder, with a licence which allows you to drive a manual transmission vehicle.

This role does not provide personal care or management of medication and we welcome applicants without care experience as full training is provided.

For an informal discussion about the role please call Nicole Rees on 02392 894210

Closing date for application is 23.59 on the 24th July 2022 with face to face interviews expected to take place week commencing the 1st August, out of the Portsmouth office.

Need help completing your application or supporting statement? Please read our useful “Candidate Application Guidance” document in the “Additional Information” link.

A little bit more about us…

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is somet hing we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checki ng of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in – British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis