cropped cropped White with Bold Red Political Logo 1 32 Service Manager- UK PACT

Service Manager- UK PACT

  • Contractor
  • Remote
  • TBD USD / Year
  • Crown Agents profile




  • Job applications may no longer being accepted for this opportunity.


Crown Agents

About the role

Role location : Role can be based in any of Crown Agents international offices.

Contract Type : 1 year fixed term

FUNCTION OF DEPARTMENT

Deliver effective and efficient programmes and services to our clients, through Programme Management, Fund Management and Business Improvement. Contribute to Crown Agents’ success by delivering impact, profitable results, managing risk and contributing to growth.

MAIN JOB PURPOSE

Provide management support to the UK PACT (Lot 3) Project establishing the position as a knowledgeable programme manager and trusted advisor for internal and external clients.

Assist BAU mobilisation team activities in project downtime.

MAIN RESPONSIBILITIES OF JOB

Manage

  • Manage projects to a high standard ensuring:
  • Contracted budgets are not exceeded
  • Deliverables are produced on time and to the highest quality
  • Risks are mitigated and managed
  • Client and partner relationships are managed
  • Suppliers and contractors are paid, working with the project accountant
  • Timely invoices are presented to the client in line with contractual terms, working with the project accountant
  • Appropriate monitoring and lesson learning mechanisms are put in place
  • Post-contract issues are resolved as appropriate
  • Adhere to programme and fund management procedure and processes within CA
  • Develop and manage relationships with senior clients and their teams within and outside the organisation
  • Manage staff members if required

Deliver under UK PACT

  • Supporting the Programme Manager with the ongoing management of the roster of climate change experts.
  • Working collaboratively with global stakeholders, specifically central government and UK embassies, to scope, refine and organise skill-shares.
  • Managing a roster of experts, selecting the best fit experts to support delivery and preparing packages of work for deployments.
  • Delivering training and pre-deployment briefings for experts, and managing experts on assignments, including safeguarding and duty of care, leading check-in calls and final debrief sessions.
  • Leading on Monitoring, Evaluation and Learning activities, tracking expected and achieved outcomes delivered for each skill-share, making a key contribution to regular client and internal reporting.
  • Working on ad-hoc reporting and performance analysis to support the programme and with wider client and internal activities.

Safeguarding

  • Be aware of and compliant with all the standards following Safeguarding procedures and policies. Promote Crown Agents’ speak up culture in order to protect the welfare of children, young people and vulnerable adults

General

  • Be aware of and adhere to company quality standards and procedures in accordance with Crown Agent’s commitment to working to the highest quality standards and striving for continual improvement
  • Be willing to occasionally work evenings and weekends when staff need urgent deployment

Any other duties as appropriate to the position, as requested

Requirements

Qualification

  • Hold a degree or equivalent education
  • Have experience working in a project management role, with demonstrable experience of stakeholder management and communications
  • Demonstrate leadership competencies to manage junior colleagues

Experience

  • Exceptional organisation, prioritisation, and time management skills with the ability to respond swiftly to different demands from both management and the client.
  • Enthusiastic team player willing to ask questions, who works collaboratively and enjoys being part of a hard-working and dedicated team environment
  • Ability to communicate effectively with both colleagues and clients at all levels
  • Knowledge or interest of the climate change, international development, sustainability and low carbon sectors
  • Prior experience of programme management reporting desirable
  • Strong Excel skills (ability to manipulate data into information

How to apply

https://www.crownagents.com/jobs/current-vacancies/detail/?jobId=1112&jobTitle=Service%20Manager-%20UK%20PACT


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