BCD Travel
We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it we’ve been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
In this role you will be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.) for one of the worlds most advance pioneering companies. You will be working independently on requests, takes the initiative to help other team members and management as requested.
A snapshot of this opportunity
- You will appropriately guide and consistently provide consultation to the client
- Search and confirm travel reservations for the client
- Provide the client with the required industry information, such as low fares, exchange costs and penalties
- Expertly use the appropriate BCD Travel tools and systems to complete requests
- Perform follow-up as needed and within the time frame promised to the client
- Excellent knowledge and application of travel supplier rules
- Able to work with 3rd party vendors
How can you set yourself apart?
- Experience working as a Travel Consultant
- Working knowledge of the travel industry, policies, procedures, and processes
- Strong verbal and written communication skills in English and German
- Knowledge of GDS Amadeus (preferred) or Sabre
- Excellent problem solving and/or critical thinking skills
- Able to handle multiple priorities simultaneously
What We Offer You
At BCD Travel, we offer competitive benefits including private health and dental care, along with wellbeing initiatives to encourage our employees to thrive. This includes promoting a flexible work-life balance. We aim to offer experiences that empower you to develop and grow within our company.
We work with highly motivated and passionate people and provide excellent and extensive training. We are a global family-owned company who value open communication, collaboration and inclusion.
Sustainability and helping others are important values to us, and how we aim to make a difference is through our charitable activities in our communities across the globe.
About Us
BCD Travel helps companies make the most of what they spend on travel. We give travellers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com.
Interested?
If this role sounds perfect for you…Apply today and come fly with us to success.
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via [email protected] . Note send your application via the website only.
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- Note We’ll give preference to internal and/or furloughed employees.
- CAJM
To apply for this job please visit recruiting.adp.com.